Chief Operating Officer | Law Firm

A fast-growing NYC law firm is seeking an accomplished operations leader to architect and drive the next phase of organizational growth. This in-office leadership role is a rare opportunity to work directly with firm leadership, build scalable systems, and meaningfully shape the firm's future. If you thrive on creating structure, leading teams, and having a transformative impact, this is your seat at the table.

Chief Operating Officer / Head of Operations Benefits & Compensation

• Competitive Base salary
• Performance-based bonus potential tied to firm results
• Long-term upside, including profit participation or phantom equity
• Significant influence and growth opportunity within a high-performing organization

Chief Operating Officer / Head of Operations Requirements & Qualifications

• 10+ years of operations experience in a law firm environment
• Demonstrated success building, optimizing, or scaling firm-wide systems and processes
• Strong understanding of law firm economics, billing, collections, and case management workflows
• Proven track record managing attorneys, staff, and cross-functional teams

Chief Operating Officer / Head of Operations Preferred Background & Skills

• Attorney who transitioned into operational leadership roles (COO, Chief of Staff, Director of Operations)
• Experience directly scaling a law firm from $5M to $15M+ in revenue
• Expertise with legal tech platforms (e.g., Clio, MyCase) and KPI/dashboard creation
• Ability to command respect, set expectations, and foster accountability

Chief Operating Officer / Head of Operations Day-to-Day Responsibilities

• Design, implement, and standardize core operational processes spanning intake, case management, billing, and collections
• Oversee HR, recruiting, finance coordination, and administrative functions to ensure firm-wide efficiency
• Build and lead the hiring, onboarding, and performance management systems for attorneys and staff
• Drive internal communication, execution, and accountability across all practice areas
• Develop robust KPIs, reporting cadences, and operational dashboards for real-time visibility and decision-making
• Prepare the firm for growth initiatives, including lateral partner integration, new practice groups, and multi-office expansion

This is not a classic “keep the trains running” COO position. You’ll partner with the founder to shape a modern, system-driven law firm, freeing up leadership to scale, innovate, and serve clients at the highest level. If you’re ready to make your mark building the operational backbone of a top NYC firm, we want to connect with you.