Design Strategist

We are partnering with a fast-growing, venture-backed advertising technology company that helps ecommerce brands improve the performance of their paid social catalog ads across major platforms.

This is a hybrid role combining design execution, customer onboarding, and account ownership. It is ideal for someone who is both a strong visual designer and highly comfortable working directly with clients.

This position sits at the intersection of creative, performance marketing, and customer success. You will manage a portfolio of e-commerce brands, helping them design high-performing catalog ads, launch campaigns successfully, and continuously optimize creative based on results.

This is not a pure design role, and it is not a pure account management role. Success requires strength in both areas.

Design Strategist Responsibilities:

• Design enriched catalog ad templates using internal creative tools
• Translate brand identity into scalable paid social creative
• Lead onboarding calls for new customers
• Guide clients to successful campaign launch within their first 30 days
• Conduct structured check-ins to review performance and recommend creative testing
• Monitor account health and proactively address risk before issues arise

You will be measured primarily on customer retention and successful activation.

Design Strategist Requirements

Required:

• 4+ years of professional design experience
• Experience designing paid social ads (Meta, TikTok, Pinterest, etc.)
• Portfolio that demonstrates performance-focused marketing creative
• Strong English communication skills and confidence on video calls
• Experience working directly with clients or stakeholders
• Strong organizational skills and ability to manage multiple accounts

Preferred:

• Experience in adtech, martech, ecommerce, or digital marketing agencies
• Familiarity with catalog ads, dynamic product ads, or feed-based advertising
• Exposure to performance metrics such as ROAS, CTR, CPA
• Experience in customer success, account management, or onboarding

What Makes Someone Successful in This Role

• Comfortable leading conversations, not just participating
• Proactive and ownership-driven
• Understands that great design must drive performance
• Able to balance brand aesthetics with measurable results
• Organized and self-directed

What This Role Is Not

• Not a pure graphic design position
• Not a behind-the-scenes creative-only role
• Not a passive support position

This is a highly visible, customer-facing position where your impact directly influences retention and growth.