Front Office Manager - Luxury Hotel & Restaurant Property

We are looking for a hard-working and charismatic Front Office Manager to join our boutique hotel property featuring a fine dining restaurant and guest suites. This is a unique position, a hybrid of hotel front desk supervisor and a restaurant host. The ideal candidate will lead all daily Front Office operations and deliver a Five-star, Five-diamond experience to all guests.

Front Office Manager Qualifications:

• 2 to 3 years of high-end luxury restaurant management experience.
• Must be able to work weekends and have a flexible work schedule.
• Certification in alcohol awareness and/or CPR is a plus!
• Knowledge of impeccable standards, including familiarity with Forbes and Michelin Red Guides.
• Working knowledge of Microsoft Office suite, Resortsuite, and Tock software.

Front Office Manager Standards:

• Strong multi-tasking of front office duties, which include, but are not limited to, checking guests in/out, and seating guests in the dining room.
• Assist the Director of Hotel Operations in overseeing all front office operations.
• Must be financially responsible, staying within the monthly budget, and consistently tracking front office labor to meet the labor budget.
• Coordinate with Front Office and Facilities team to ensure alignment.
• Assign dining room seating strategically to maximize nightly covers and efficient flow of guests.

Front Office Manager Benefits:

• Competitive salary.
• Medical, dental, and vision coverage.
• PTO and 401k with a company match.
• Plenty of employee appreciation events, including daily family meals for the team.