Patient Account Representative
Guidehouse
BIRMINGHAM Alabama 35233 US
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
The Patient Account Representative will assist interpret hospital policies, procedures, and services, and obtain solutions to problems and concerns. May also assist in the handling of patient inquiries, correct/update billing details. This is onsite in Birmingham, AL.
What You Will Do:
Entry-level professional focused on routine delivery, requiring some experience.
Patient billing and posting in healthcare setting.
Relies on detailed instructions or standard procedures to accomplish tasks and solve problems.
Tasks consist of routine or well defined, with standardized solutions.
Analytical ability and foresight. A good researcher that has the determination to try and try again.
The position will support similar duties and responsibilities of researching to resolution.
Maintain research documents, and electronic data collection forms to ensure compliance with research protocols
Performs daily review of the automated unidentified report and other research buckets or batches distributed by Supervisor.
Follows specific instructions and guidelines to deliver on routine day-to-day objectives within job area.
Tasks consist of routine or well defined, with standardized solutions.
Communicates information that requires little explanation or interpretation.
Entry-level professional focused on routine delivery, requiring little to no prior experience.
Uses detailed verbal or written instructions or standard procedures to accomplish assigned tasks and goals.
Problems faced are minimal, refers issues to higher levels within the department or the appropriate functional area.
Relies on detailed instructions or standard procedures to accomplish tasks and solve problems.
Works under significant, close supervision.
What You Will Need:
High School Diploma or equivalent.
What Would Be Nice To Have:
1-2 years relevant experience.
Mandatory Overtime may occasionally required for this role.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.