Billing Specialist
Hilton Grand Vacations
Boca Raton FL 33481 US
The Billing Specialist is responsible for processing annual, monthly, and prorated maintenance fee billings, Club dues and penalty fee billings, according to each association’s Assessment, Billing and Collections policy. They will be accountable for managing the approvals from each association and coordinating with the mail vendor to send statements to owners promptly.
Additionally, the Billing Specialist handles reconciling inventory to ensure accurate billings, while coordinating with each association in preparation for budgets and actual billings.
Responsibilities:
- Process month-end and month-beginning tasks, such as run queries, review vacation points allocation
- Prepare unit analyses and enter data into Cognos-TM1 for budgets and actual billings
- Responsible for annual and monthly maintenance fee billings, and penalty fees billings
- Post prorated maintenance fees and allocate vacation points
- Research and resolve owner issues within the established response time
- Prepare and distribute aging and delinquency reports
- Coordinate with various departments to resolve complex issues
- Process deed backs, mortgage defaults, cancellations, and reinstatements of accounts
- Identify and report recurring issues and trends
- Daily, monthly and ad-hoc reconciliations and reporting
- Maintain continuity of owners information
- Provide owner’s information lists for board meetings and proxy mailings
- Review vendor invoices, enter data in the Payables system, obtain approvals and report payments
- Performs additional tasks as assigned
Why Team Members Like Working for Us:
- Generous earnings package with a base rate with bonus potential.
- Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- 401K which HGV will match up to 4% annually
- Internal career mobility with a growing company.
- Industry-leading training, top notch technology and continuous support.
- And so much more!
What We Are Looking For:
- Associate degree or two-year technical certificate preferred.
- 2+ years billing and administrative experience
- In-depth knowledge of MSOffice Suite, specifically in Excel. Experience with AS400 a plus
- Extraordinary attention to detail with strong analytical and problem-solving skills.
- Excellent interpersonal communication skills to work effectively with all levels of the organization.
- Ability to lead by example and take active ownership and accountability with projects and apply received knowledge.
- Ability to multi-task high priority projects with competing deadlines.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.