Overview:

 
This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. It features a competitive hourly rate of $19.00, along with perks such as: 
• Free entry to any Six Flags Park for all employees 
• Additional complimentary tickets for friends & family 
• Flexible scheduling 
• Daily & weekly pay options available

 

As an Admissions Supervisor, you will play a key leadership role in creating a positive first impression for our guests. You will oversee daily Admissions and Guest Relations operations, support and lead frontline team members, and ensure smooth, efficient, and guest-focused experiences at the front gate.


Responsibilities:

 Oversee the daily operation of the Admissions and Guest Relations areas 
• Perform all Admissions and Guest Relations duties as needed 
• Assist with creating, maintaining, approving, and adjusting schedules and timesheets for Admissions team members, including Phone Operators, Guest Relations, and Lost Parents 
• Motivate employees through coaching, feedback, and corrective action when necessary 
• Maintain professional, positive interactions with guests and team members while resolving issues 
• Ensure efficient register operation 
• Resolve guest concerns through phone, email, mail, and in-person interactions 
• Maintain a clean, organized, and professional work environment 
• Communicate and collaborate with all levels of park leadership to resolve issues and fulfill requests 
• Perform other duties as assigned by Admissions leadership and management


Qualifications:

Must be at least 21 years of age 
• Excellent verbal communication skills and the ability to interact positively with guests 
• Strong computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, internet navigation, and the ability to learn Six Flags systems 
• Knowledge of guest service standards, employee relations, and guest/employee safety practices 
• Previous Admissions or Guest Services experience preferred 
• Ability to exercise good judgment in fast-paced, guest-facing situations 
• Must be self-motivated, professional, and able to multi-task effectively 
• Strong teamwork skills and the ability to lead and support others 
• Ability to work flexible schedules including nights, weekends, and holidays 
• Ability to work outdoors in various weather conditions and stand for extended periods