ENGINEERING MANAGER, EMBEDDED SOFTWARE
Ingersoll Rand
Hampton NJ 08827 US
Job Title
Software Lifecyle Engineering Manager
Location
Hampton, NJ (hybrid)
About Us
If you share our passion for inspiring progress, for bringing about bold shifts in how people, economies and societies operate, then you belong with Ingersoll Rand. We believe progress isn’t just a concept, it’s tangible improvements that begin with you.
For more than 100 years, professionals have relied on us for Quality and Performance on their toughest jobs. Our advanced engineering and manufacturing have a standard of excellence often copied but never matched. When it comes to assembly tools, industrial tools, cordless tools, and vehicle service tools, our clients don’t settle for less.
We hold our engineering efforts as more than just a strategy for growth; it's a fundamental aspect of how we fulfill our promise to our customers to: Make Life Better.
Job Summary
If you hold expertise in embedded software design with C/C++ on Linux coupled with solid project engineering management skills, come drive our software lifecycle engineering team to new heights of productivity and excellence.
As our Software Lifecyle Engineering Manager, you’ll lead the charge in enhancing and maintaining software for our cutting-edge products. In this key role, you'll drive software quality and boost team productivity by effectively managing problem-solving, enhancements triaging and prioritization. You'll lead by example, championing collaboration across the team while overseeing software development and releases that meet customer needs. Your expertise will span across all Precision Fastening Tools and Controllers as you deliver high-quality software releases and make a lasting impact.
Primary to this role is your focus on software project management and managing embedded & Linux software maintenance, task assignments, defect tracking, and release management. You will dive into product knowledge, software architecture, troubleshooting, and root cause analysis. The balance will involve reporting—sharing insights with stakeholders and engaging customers on software issues and enhancements.
Your expertise will drive high-quality software releases and span across all Precision Fastening Tools and Controllers, making a lasting impact.
If you’re ready to be the driving force behind our continued success, we want to meet with you.
Responsibilities
- Understand the software subsystems and functionality of the products to be maintained
- Understand, analyze and track software requests from customers, field, service and operations teams
- Prioritize backlog of problems and enhancements with market & product management teams
- Ensure software developers are allocated for timely response and problem resolution
- Maintain metrics on problems & enhancements by customer, region and other parameters
- Track releases to customers, facilitate the installation and support for customer releases
- Visit customer sites to understand and characterize problems with the products and their working environment
- Provide senior leadership with regular updates on customer software metrics, problems, enhancements & releases
- Handle internal and external escalations on software problems and releases
- Collaborate with architect and new product development team to identify software subsystems that require refactoring; drive refactoring within the LCE team where possible
Basic Qualifications
- Bachelor’s Degree in Computer Science or equivalent
- Strong understanding of embedded systems software and tools with a foundation of software programming in C or C++ for connected systems
- Exceptional software project and release management skills with ability to manage multiple streams of activity for multiple products
- Interest and skills in problem characterization, root cause analysis and problem resolution
- Clear written and oral communication: ability to discuss/ communicate problems, features and releases with customers and internal senior management
Travel & Work Arrangements/Requirements
- Site based and hybrid schedule, some travel to other PTL sites and to visit customers.
- Sedentary to light physical effort necessary to perform the job. There will be extended periods of sitting and using a computer.
- US Citizen or lawful Permanent Resident
Key Competencies
Software development experience (3 or more years):
- Programming in C or C++ for embedded systems
- Experience with application & system programming for communication via serial, network and radio interfaces
- Operating systems usage of Linux and embedded OSes; expert user of Windows
Project management experience (3 or more years):
- Strong experience in project management, handling more than 2 projects in parallel
- Experience in releasing software for multiple products
- Experience in defect and change request tracking at scales
- Experience with project management & defect tracking tools; expert user of MS Excel
- Experience in a matrix environment
What we offer
Ingersoll Rand offers a comprehensive benefits program as a commitment to you, so you can be your best at work and beyond.
- 401K (Matching up to 6%)
- Medical plans, Dental, Vision
- Vacation time, paid holidays and sick time
- Company provided short term and long term disability, life insurance and employee assistance programs
- Ingersoll Rand stock
At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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