RESPONSIBILITIES:
Intrepid Solutions is seeking a Senior AMX Designer/AV Programmer to maintain the existing AV capabilities within clients headquarters. Ensure the customer has the communication tools necessary to successfully execute the mission of the Operations and Maintenance Team, which has a large responsibility within the facilities. Provide lifecycle maintenance and support for all Audio Video systems. In addition to maintaining the AV equipment and electronics, provide direct support for VTC capabilities, work on new designs and integration with multiple Intrepid AV teams who are building new spaces, performing upgrades and patches, and assist with customer training. Utilize AMX and Crestron programing skills to manage, operate, and maintain a large array of AV equipment and AV suites.
Perform AV programming tasks in a timely and quality-conscious manner.
Manage customer needs and schedules along with prioritization of work across a broad enterprise of AV systems with varying levels of usage and dependencies.
Perform touch panel design and configuration, read, and interpret electronic schematics to troubleshoot, and repair systems.
Assist with customer training and knowledge/use transfer within a diverse customer base in a sensitive work environment. Work as a key member of a team to assist with troubleshooting and solutioning to ensure high-visibility systems remain available and fully functional. Use advanced knowledge of AV, control signal flow, and test equipment to troubleshoot systems.
Remain current within the industry, trends, and emerging technologies. REQUIRED SKILLS AND EXPERIENCE:
* 10+ years of experience in the field of AV Engineering, Design, Programming, and lifecycle Maintenance.
* Senior-level AMX programming experience.
* Experience working as a senior member of an AV design and integration team.
* Strong time management skills.
* Ability to multi-task across a portfolio of AV projects and initiatives.
* Effective interpersonal, written, and verbal communication skills.
* Experience communicating directly with customers, vendors, and service providers to foster strong relationships and a positive and collaborative environment.