Service Administrator Assistant

Kelly is looking for professional, dedicated, detail-oriented individual to fulfill a Service Administrator position in Plymouth, MI.  Please review details below and let me know if you would be interested.

Salary/Pay Rate/Compensation: $21/hr. and up (based on experience)
Onsite: Mon-Fri (8am-5pm)

Why you should apply to be a Service Administrator:
• Competitive salary based on experience
• Opportunity to work with a premier client in Plymouth, MI
• Chance to contribute to a professional and supportive work environment
• Utilize your excellent organizational and communication skills

What’s a typical day as a Service Administrator? You’ll be:
• Maintaining the service call center by answering phones, entering service cases into SIS, and transferring customer calls to the appropriate department or team.
• Processing service expense and mission billing using SAP, SIS, and CERTIFY.
• Maintaining the Service Admin Mailbox and responding to customer or team requests.
• Keeping customer information in SAP and SIS up to date and correct, resolving issues with incorrect data.
• Entering purchase orders in SAP for tools and/or special needs for the different teams supported by technical service.
• Issuing purchase orders to suppliers as necessary.
• Providing customers with quotes for onsite support.
• Assisting with special projects, including PPT presentations and Excel spreadsheets.
• Assisting with Project Management Department billing as necessary.
• Entering Preventative Maintenance contract details into SIS and maintaining data up to date.
• Assisting the Application department if needed, handling application requests and reports, LAC material shipping and receiving, customer quotes, and invoicing.
• Assisting the Training department if needed, receiving leads for service and training opportunities, working with internal resources and/or Business Development Manager to identify training courses and offer contracts/solutions to customers, handling customer quotes, class registration, and course overview documentation.

This job might be an outstanding fit if you:
• Have a two-year Associates Degree in Business Administration or equivalent combination of training and experience.
• Have a minimum of 3 years of previous experience in office administration and customer service.
• Have excellent verbal and written communication skills.
• Have excellent organizational skills.
• Are proficient in Microsoft Office, including Teams, Word, Outlook, Excel, and PowerPoint.
MUST HAVE SAP experience.
 

Apply to be a Service Administrator today!

Rosie Liangos

Kelly Services, Recruiter

Direct/Text: 313-484-8011

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly^®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.