WISH COORDINATOR (SALARIED FULL-TIME, NON-EXEMPT)

REPORTS TO: Director of Mission Delivery

TERRITORY: Central Alabama Counties: Sumter, Greene, Hale, Choctaw, Marengo, Bibb, Perry, Dallas, Wilcox, Butler, Lowndes, Autauga, Chilton, Coosa, Elmore, Montgomery, Crenshaw, Pike, Bullock, Macon, Barbour, Russell, Lee, Chambers, Tallapoosa

LOCATION: Central Alabama (Montgomery/Auburn), home-based

JOB SUMMARY: This position is responsible for coordinating the wish experience within the policies and procedures established by the National Office and the local Make-A-Wish Alabama chapter. Responsible for managing all aspects of designated wishes and ensuring: (1) the child's wish is safe and appropriate; (2) the wish is magical and care-free for the child and family; and (3) the proper policies and guidelines of the Foundation and chapter have been followed.

BENEFITS (at no cost for employee)

• Medical, Dental, Vision
• Short-Term, Long-Term, Life Insurance
• 401k & 5% match after 1 year
• Flexible work schedule
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays

SALARY: Low $40,000s

No phone calls or emails outside of the hiring platform please. Attention to this detail is extremely important.

JOB RESPONSIBILITIES

• Maintains sensitivity and confidentiality to families being served by the Foundation
• Communicate with health care professionals, volunteers and family members to ensure each wish proceeds in the best interest of the child, and ensure all required authorizations are received.
• Ensure a quality wish experience for every child served. Coordinate all specific aspects involved with the wish, including but not limited to: transportation, accommodations, services, assisting chapters, medical equipment, liability forms, itineraries packets, and mailings
• Completion of assigned wishes in a timely manner to meet chapter goals
• Develop strong relationships with vendors/donors chapter-wide to secure in-kind donations for wishes
• Apprise Director of Mission Delivery of unusual wish situations as they arise
• Update and keep current wish database and equivalent electronic files on each child
• Assures timely reconciliation of wish cash and assigned credit card charges
• Establish budget for each assigned wish. Track financials for each wish. Reconcile all wish expenditures for completed wishes.
• Perform other duties as assigned by Director of Mission Delivery

• Must be local to the Auburn/Montgomery metro area
• Passion for the Make-A-Wish mission
• Integrity, maturity, and ethical awareness
• Ability to make sound decisions in a quick timeframe
• Ability to work with diverse groups of people
• Team player with a sense of humor
• Ability to shift between multiple projects while managing caseload
• Ability to work under pressure and deadlines
• Ability to lift up to 30 lbs.
• Minimum of 2-4 years relevant experience
• Healthcare and/or non-profit experience is a plus, as is Bilingual (Spanish)
• Organized, self-motivated and committed individual who can work in a client-oriented environment while working in a remote setting
• An entrepreneurial spirit; a highly-driven, energetic, detailed individual with a roll-up-the-sleeves yet disciplined work style
• Excellent verbal, written and presentation skills
• Excellent computer skills required (Word, Excel, Outlook, and PowerPoint); Salesforce experience is a plus
• Regular travel throughout the Central Alabama region with occasional statewide travel required; valid driver's license required
• Willingness to work nights/weekends as necessary

BENEFITS (at no cost for employee)

• Medical, Dental, Vision
• Short-Term, Long-Term, Life Insurance
• 401k & 5% match after 1 year
• Flexible work schedule
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays

No phone calls or emails outside of the hiring platform please. Attention to this detail is extremely important.

PIc5c896e0eec4-31181-35471209