Call center Rep

Our client, a leading organization in the customer service industry, is seeking a Call center Rep to join their team. As a Call center Rep, you will be part of the customer support department supporting clients and customers. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully in the organization.

Job Title: Call center Rep

Location: Memphis, TN

Pay Range: $13

Shift:  Day shift and Evening Shift 

What's the Job?

• Respond to customer inquiries via phone and email in a professional manner
• Provide accurate information regarding products and services
• Assist customers with troubleshooting and resolving issues
• Document customer interactions and update account information
• Collaborate with team members to improve service quality

What's Needed?

• Ability to pass a Drug Test (Oral - 6 Panel) and Background Check (Criminal - Local)
• 2 Years prior experience required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Reliable and punctual with a positive attitude
• Former IRS and Banking experience helpful 

What's in it for me?

• Opportunity to gain valuable customer service experience
• Supportive team environment
• Potential for future growth within the organization
• Work in a dynamic and engaging setting
• Contribute to a company committed to excellence

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.