Customer Service Representative – Manufacturing

Our client, a manufacturing industry leader, is seeking a Customer Service Representative – Manufacturing to join their team. As a Customer Service Representative – Manufacturing, you will be part of the Customer Support Department supporting sales, manufacturing, and shipping teams. The ideal candidate will have strong communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service Representative – Manufacturing

Location: Prairie Farm, WI

Pay Range: $36,400 - $39,520

Shift: 1st Shift: 7:30 am – 4:00 pm

What's the Job?

• Review and accurately enter purchase orders into company databases
• Process all shipments made through UPS and coordinate delivery schedules
• Research and resolve issues by communicating with customers and internal teams
• Handle incoming calls from customers, vendors, and employees via a multi-line phone system
• Assist with managing shipments, deliveries, and other customer service-related tasks as needed

What's Needed?

• 1-3 years of customer service experience, preferably in manufacturing
• Minimum 1 year of office experience and data entry proficiency
• Experience with order entry, inventory management, and customer relations
• Ability to handle a high volume of calls efficiently and accurately
• Excellent written and verbal communication skills, proficiency in Microsoft Word and Excel

What's in it for me?

• Opportunity to work in a supportive, employee-owned company environment
• Engage in meaningful work supporting manufacturing operations
• Gain valuable experience in customer service within the manufacturing sector
• Work with a dedicated team that values teamwork and innovation
• Access to a comprehensive benefits package after 90 days

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.