The ISB Middleware Engineer is responsible for support, management, and optimization of Middleware Systems for respective Middleware Systems and Technologies, to include but not limited to IBM WebSphere, IIS, Apache, and other commercial off-the-shelf (COTS), or Government off-the-shelf (GOTS) software solutions.
• Maintain up-to-date knowledge of current and emerging technologies and technical strategy, and advise the business where improvements are deemed necessary.
• Design verification procedures to ensure reliability of newly installed or upgraded systems.
• Research, guide, and perform implementation of best practices for systems over which this position has been designated lead.
• Manage internal projects of new implementation and software system upgrades.
• Document and provide training for Junior and Mid-level team members for new and existing solutions.
• Mentor Junior and Mid-level team members to ensure skills transfer for systems under this position’s oversight.
• Provides reporting for systems over which this position has been designated lead.
• Serves as final tier of support escalation for respective Middleware Systems.
• Defines high level standards for systems and technologies under this positions oversight.
• Act as a Subject Matter Expert (SME) in all matters regarding the respective technologies, systems, or applications hosted or supported by ISB. • Software and systems support in analyzing, troubleshooting, testing, and making recommendations related to systems environment.
• Provide for Incident Response and Problem Management including root cause of system problems, such as configuration issues resulting in operational performance degradation or system outages, supporting the local manager with information and advice on the necessary corrective actions and/or interim workarounds.
• Troubleshoot, diagnose, and resolve outages and other problems with web servers, application servers, and database servers.
• Software engineering support in the integration of existing baseline and non-baseline software into the systems environment.
Minimum Required Experience:
• At the Middleware Engineer level, required experience for the requisite Middleware Systems are: o Internet Information Services (IIS)
? 3+ Years’ Experience Administering IIS on a Windows Platform
o Apache
? 3+ Years’ Experience Administering Apache on a Windows or Red Hat Enterprise Linux Platform
o IBM WebSphere
? 3+ Years’ Experience Administering IBM WebSphere on a Windows or Red Hat Enterprise Linux Platform
Preferred Experience:
• At the Middleware Engineer level, required experience for the requisite Middleware Systems are: o Internet Information Services (IIS)
? 7+ Years’ Experience Administering IIS on a Windows Platform
o Apache
? 7+ Years’ Experience Administering Apache on a Windows or Red Hat Enterprise Linux Platform
o IBM WebSphere
? 7+ Years’ Experience Administering IBM WebSphere on a Windows or Red Hat Enterprise Linux Platform
o Experience supporting and sustaining Citrix XenApp, Citrix XenDesktop, and/or Citrix Storefront in an Enterprise Datacenter
o Experience supporting and sustaining IBM Maximo systems
o Experience supporting and sustaining ESRI ArcGIS Software Suites, ESRI Portal for ArcGIS, and supporting software Certification Requirement:
• CompTIA Security + Security Clearance Requirement:
• Secret