Property Manager

Essential Job Duties: 

Managing the Property Team: 

• Hire and terminate employees under the direction of the Regional Manager and Human Resource Department in accordance with Morgan Properties policies.  

• Manage employee issues and discipline, where necessary, with the guidance of Human Resources.  

• Conduct written evaluations of employees and make recommendations for salary increases. Provide written Action Plans when warranted.  

• Coach, supervise, mentor, develop and be responsible for work performed by all on-site personnel. 

• Establish schedules and assign personnel for routine maintenance and emergency coverage. 

• Hold daily staff meetings to address ideas and suggestions and to implement new strategies. 

• Ensure the leasing office is open and staffed in accordance with scheduled office hours. 

Budgeting, Financials and Collections: 

• Meet the financial results set forth in NRI and NOI for the property by increasing revenue and reducing expenses. Complete a monthly variance report to explain areas not being met as budgeted. 

• Maintain accurate records of all transactions on property. 

• Prepare accurate Budgeting and Capital budgeting -weekly and monthly reports and submit on a timely basis. 

• Ensure proper purchasing procedures are adhered to and all expenses are accounted for in Yardi prior to the purchase.  

• Prepare accurate Budgeting and Capital budgeting -weekly and monthly reports and submit on a timely basis. 

• Responsible for on-site petty cash management including disbursement and monthly reconciliation. 

• Document budget expenditure and stay within budget figures on a monthly basis. 

• Responsible for collection of all monies on the property. Collect rent and ensure payments are processed on a daily basis. 

Oversee Leasing and Renewals: 

• Strive to maintain an average occupancy of 95% each month. 

• Must be available on-call 24 hours a day in case of emergency. 

• Assist in the marketing, showing and leasing of apartments. 

• Actively recruits prospects and promote resident retention on a daily basis. 

• Review and supervise make-ready of leases and approve all rental applications within 72 hours of application 

• Handle all details of move-ins and move-outs, giving particular attention to the apartment conditions and that all lease charges are accurate 

• Ensure all move-ins provide proof of insurance and that all residents maintain current insurance during their lease term in accordance with Morgan requirements. 

• Ensure all vacant units are walked and in compliance with make ready standards and utility control a minimum of twice per month. 

• Responsible for the lease renewal process regarding rent increases, lease changes and encouraging residents to renew. 

Resident Satisfaction: 

• Ensure that residents are provided with clean, safe and well-maintained properties. 

• Ensure that resident requests are handled within 24 hours and that the residents are informed of any delays. 

Oversee Delinquencies and Evictions: 

• Handle delinquent accounts and initiate legal proceedings according to local and state laws. 

• Update Resident Delinquency Memos on all past due accounts and charge late charges and court fees as applicable 

Marketing Strategy: 

• Develop and implement marketing strategies (running advertisements, training staff, increasing traffic, etc.) 

• Be familiar with competitive apartments in the area and perform comparable market surveys and Competitive Intelligence once a month. 

Maintenance and Facilities Oversight: 

• Continually analyze maintenance operations with attention to cost reduction. Keep accurate records regarding preventative maintenance, work orders, apartment refurbishment, annual inspection, inventories and purchase orders. 

• Purchases supplies and obtains necessary bids on contract work for review by Regional Manager. In conjunction with Maintenance Supervisor, supervise outside contractors working on property. 

• Ensure vacant units are made ready and rented in accordance with Morgan requirements and deadlines. An acceptable number of each unit type must be in market-ready condition at all times. 

• Continually inspect the property and delegate any work to be done to staff members or vendors.  

• Constantly upgrade and maintain the properties curb appeal.  

• Prepare periodic inventory of building contents and property condition.  

• Study and evaluate ways to improve quality, efficiency and economy of services and facilities. 

Compliance: 

• Adheres to federal and state Fair Housing Laws as well as all company policies. 

• Ensure that all safety initiatives are adhered to and that safety guidelines are followed. 

What We’ll Expect from You: 

• Bachelor's degree (BA, BS); or five+ years related experience and/or training; or equivalent combination of education and experience. 

• May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties 

• Outstanding interpersonal and communication skills required to interact with both residents and property staff  

• Strong analytical and problem-solving skills required to effectively address and resolve issues that arise at the property 

• Qualified individuals will have proven performance in successfully monitoring financial statements, capital enhancement projects, revenue, expenses, net operating income and occupancy goals. 

• ARM, CAM, CAPS, MPM, RMP is a plus!