Ecommerce Sales Director

Summary:We are seeking a motivated and detail-oriented Ecommerce Sales Representative to join our team. This role will focus on managing and expanding drop-ship relationships with key ecommerce partners such as Wayfair, Amazon, and others. The ideal candidate will have hands-on experience navigating vendor portals, executing marketing and advertising strategies, and driving growth in a competitive ecommerce environment.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM

Seniority Level: Director

Employment Type: Full-time

Compensation: This salaried, exempt position pays from $80,000 to $100,000 per year. The estimated annual pay for new hires generally ranges from $100,000 to $125,000 or more, depending on experience, education level and annual bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Build and maintain strong relationships with ecommerce partners, including Wayfair, Amazon, Walmart, and others.
• Oversee onboarding and integration processes for new drop-ship partnerships.
• Monitor partner performance and identify opportunities to optimize sales.
• Efficiently navigate partner portals to update product listings, manage inventory, and analyze sales performance.
• Ensure accuracy and timeliness of content, pricing, and promotions across platforms.
• Troubleshoot and resolve issues with listings, orders, and compliance.
• Collaborate with internal teams to develop marketing initiatives tailored to each platform.
• Strategize and execute advertising campaigns using tools like Amazon Advertising, Wayfair Sponsored Products, etc.
• Track and analyze campaign performance, reporting on ROI and making data-driven recommendations for improvement.
• Develop and implement sales strategies to achieve revenue targets and expand market share.
• Identify trends and opportunities within the ecommerce marketplace to introduce new products or adjust pricing strategies.
• Regularly review sales data, consumer trends, and competitor activity to inform strategic decisions.
• Provide detailed reports on performance metrics and actionable insights to stakeholders.
• Be open and flexible to take on tasks and responsibilities outside of the outlined role, assisting other teams or departments as needed.
• Contribute to the overall success of the organization by identifying areas for improvement and offering support wherever required.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s Degree required
• Two (2) plus years’ experience in channel distribution sales
• Proven experience in ecommerce sales, with a focus on managing drop-ship relationships.
• Hands-on experience with vendor portals such as Amazon Seller Central, Wayfair Partner Home, Walmart Marketplace, etc.
• Experience in working with third-party tools to enhance product visibility and boost advertising (preferred).
• Strong analytical skills with the ability to interpret sales data and identify growth opportunities.
• Excellent communication and relationship-building skills.
• Proficiency in ecommerce marketing and advertising strategies.
• Detail-oriented with strong organizational and multitasking abilities.
• Familiarity with ecommerce tools and platforms.
• Advanced knowledge of Excel and reporting tools (e.g., Tableau, Power BI) is a plus.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
  
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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