SENIOR MANAGER, STRATEGY & BUSINESS OPERATIONS

Life at MXWe are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.We are seeking a highly skilled and experienced Strategy & Business Operations Senior Manager to join our Technology & Product Organization. In this role, you will play a pivotal role in shaping and executing strategic initiatives that drive operational efficiency, innovation, and growth. This role demands a blend of strategic thinking, technical acumen, and leadership capabilities to optimize processes, manage complex projects, and align the Technology and Product organization with MX’s near and long-term goals.Job DutiesStrategic Planning: Collaborate with senior leadership to define and implement the strategic vision for the technology and product teams. Develop long-term strategies to achieve business objectives, focusing on innovation, efficiency, and scalability.Operational Excellence: Lead the design and implementation of operational processes and frameworks that enhance productivity, reduce costs, and improve service for internal and external customers. Identify and mitigate potential risks.Capacity Planning: Analyze current and future resource requirements to ensure the technology and product teams can meet operational and strategic demands. Develop and implement capacity plans to optimize resource allocation and manage workload effectively.Project Management: Oversee the planning, execution, and delivery of critical technology projects. Ensure projects are completed on time, within scope, and budget. Utilize project management methodologies to drive successful outcomes.Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including product managers, engineers, and executive leadership. Communicate effectively to ensure alignment and support for strategic initiatives.Team Development: Lead, mentor, and develop a high-performing team. Foster a collaborative and inclusive work environment that encourages professional growth and development.Strategic Portfolio Management: Align cross-functional technology and product teams on near and long-term strategic goals, create strategic roadmaps, determine evaluation criteria, and monitor performance.Capacity planning: Partner with engineering leaders to forecast demand for programs and initiatives and ensure capacity is correctly allocated to achieve business goals.Strategy Orchestration: Coordinate and align with technology and product leaders on strategy and its relation to broader company objectives and goals.Performance and Risk Management: Ensure strategic initiatives within the Technology & Product organization are performing against set metrics, risks are identified and mitigated, and established processes are followed.Organizational Communication: Effectively communicate and drive key decisions throughout the organization. Ensure transparency, clarity, and alignment on strategic choices, fostering a culture of informed decision-making and accountability. OKR Planning and Management: Own and drive the end-to-end Product and Technology Objectives and Key Results (OKR) process, including the alignment of OKRs to the strategy, monthly tracking, and reporting, as well as annual and semi-annual refresh cadences. Ensure timely and accurate reporting of strategy, progress to goals, risks, trade-offs, and accomplishments to stakeholders. Implement dashboards as needed to facilitate reporting.Job RequirementsExperience:Bachelor’s degree or equivalent work experience8+ years of experience in strategy, business operations, or a related field within the technology sector is preferredProven track record of successfully implementing and managing complex projects and driving strategic initiatives within a technology or product organization.Demonstrated ability to manage complex budgets while contemplating strategic goals and long-term plans. Can influence financial planning at an organizational level and provide insights and recommendations to leadership.Communication & Collaboration:Excellent verbal and written communication and interpersonal skills Can articulate complex ideas to any audience in a way that is engaging, persuading, and inspires action. Experience working with diverse teams in a dynamic and fast-paced environment, supporting operations, businesses, functions, or equivalentAbility to effectively work and communicate with individuals from all levels of the organization  Excellent organizational, conflict management and issue resolution skillsOutcome-driven:Demonstrates ability to build a comprehensive understanding of the organization's strategic direction and can align multiple teams to these objectives. Also is skilled at navigating complex inter-dependencies and constraints to make informed prioritization decisions. Can shape organizational strategy through the lens of process efficiency and continuous improvement. Ability to design and implement process improvement frameworks that enable the organization to rise to a gold standard. Critical-thinking and business acumen:Can play a key role in influencing organizational strategy and is able to build and align long-term strategy for the organization with strategic business goals Ability to manage complex priorities in dynamic and fast-paced environments ensuring that resources are optimized, goals are achieved, and potential risks are mitigated.Analytical thinker with the ability to define and utilize quantitative and qualitative management information or transactional reports to identify key trends and tie to larger strategic business objectivesAdvanced Requirements (not required)Experience working in or with the Financial Technology industry is preferredMBA or advanced degree is preferred. Work EnvironmentAt MX, we prioritize flexible working arrangements, which allows us to attract top talent, provide improved work-life balance, and increase productivity. Our remote flex philosophy is centered on trust, responsibility, and communication. Our team members enjoy a balance of remote work and monthly in-person collaboration meetings. Travel expectations are about 15%, and the company covers travel expenses for remote employees. Local employees are encouraged to utilize in-office time on a weekly basis. Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, a golf simulator, and mediation room to name a few.CompensationThe expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $151,500 to $181,750.This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.#LI-Remote#LI-HybridAt MX, we seek to hire candidates who drive results and achieve successful outcomes. We utilize a hybrid work arrangement style, which may require both local and remote team members to be in the office when necessary, to kick off projects, hold cross team strategy meetings, or complete key deliverables. Remote team members will travel into the office four times per year, and MX covers travel expenses associated with this requirement. Both local and remote employees can take advantage of our incredible office space with onsite perks, company-paid meals, onsite massage therapists, sports simulator, gym, mother’s lounge, and meditation room.MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to [email protected]: Lehi, UTType: Full time