NexGen Data Systems is seeking an experienced Citrix Engineer to join our team. Primary responsibilities involve the assessment of the current environment, development, and delivery of technical recommendations for short- and long-term solutions to align with organization goals and resolve technical restraints. The successful candidate will support a team that executes all monitoring, maintaining, operating, and troubleshooting daily of remote access technologies with an emphasis on all Citrix Technologies including Netscalers, Storefront Servers, Delivery Controllers, Provisioning Servers, Machine Creation Services and VDI Desktops. Must have a clear understanding of Windows Active Directory and a Multi-Farm Citrix Environment. Should understand and manage performance metrics and the ability to troubleshoot and rectify issues that occur within the Citrix environment. Must possess the knowledge to install, integrate and troubleshoot applications delivered via the Citrix environment deployment technologies. The engineer should have knowledge of both native Citrix Tools and consoles to manage and troubleshoot the Citrix environment. Provide supporting documentation and develop standards for personnel to follow. Certifications such as CCP-V, CCE-V, MCSA, and MCSE are desired, but not required. The candidate will join a team of Architects, Engineers, and Operators and work in a collaborative multi-functional team environment supporting multiple mission-critical data center sites. Roles and Responsibilities: Assessment of a Multiple Farm Citrix environment system and other related technologies.
Develop technical recommendation based on assessment to align with organization goals.
Support and preserve the Virtual Desktop setup of the institution, which includes, NetScaler (ADC) XenDesktop (PVS or MCS), XenApp, along with backend support.
Generate and provide reports, training documentation, along with standards and guidance.
Design, evaluate, test and implement and maintain platform security, within customer standards.
Upgrade the system’s applications, installing it with up-to-date descriptions.
Execution of strengthening apps, the Windows server, and the principal operating system.
Provide technical assistance for all the servers, desktops, and services that apply business.
Apply, implement, maintain, and examine the documentation of the Virtual Desktop Infrastructure.
Execute helpdesk calls and classify cases according to their priorities and accelerations.
Ensure the integrity and availability of applications and coordinate off-hour upgrades and/or maintenance on the Citrix server Identify and apply environment best practices
Explore and leverage technologies to improve the environment
Support break/fix production activities
Participate in designs for new hosted applications
Assist in internal customer support for infrastructure and business-facing IT teams
Collaborate with additional teams and associates with processes and documentation Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Understanding and experience deploying/managing PVS servers and and/or Citrix MCS imaging processes and servers as well as supporting multiple Windows Server (2016, 2019, & 2022), Windows 10 and Windows 11 images.
Strong experience with Windows Server 2012-2019 features including Active Directory Domain Services, NTFS permissions, DFS shares, Account and Security group management, DNS, DHCP, and advanced Group Policy administration
Secret clearance or higher preferred
8570 compliance (Active Security and OS certifications)
Experience with scripting/automation using PowerShell. Other scripting programming considered
Understanding of Citrix DaaS on AWS (hands on experience is nice to have, btu not required).
Working knowledge of routing protocols, network topologies, data flow, and impact of Citrix traffic throughout a LAN/WAN
Ability to fully conceptualize all aspects of Citrix products such as XenDesktop/XenApp FMA (Virtual Apps and Desktops), Provisioning Services, ADM, and NetScaler Gateway (ADC).
Ability to fully deploy/manage NetScaler ADC features such as: Two-armed routing configuration, LDAP authentication, SSL certificates, SSL Offloading, Load Balanced VIPs, Services, Gateways, Session and Authentication Policies, and Smart Access/Control.
Experience deploying and configuring core components of multiple large Citrix sites with some assistance. Including NetScaler (ADC) HA Pairing, StoreFront clusters, Delivery Controllers, XenApp Server VDAs, PVS/MCS XenDesktop VDI, and License servers. Database support is a plus.
Citrix Netscaler experience is a plus (or willing to learn). About the Company:
NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients. Benefits:
Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes 50% of premiums for spouse and dependents
401(k) match up to 10% of the employee’s salary contributions to 401(k) plan
Company supplied educational books, resources, and 100% of certification test costs
11 paid holidays and 15 days of paid time off (PTO) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.