Requisition Id 13182 Due to the security clearance requirements of this position, we are unable to consider EAD and Green Card holders. Additionally, Visa sponsorship of any kind is unavailable for this position (H1B, F1, OPT, H4, J1, etc.). Overview: We are hiring a Network Administrator who will focus on network administration and providing technical consulting to numerous work-for-others projects! This position resides in the Enterprise Operations group in the Digital Services Infrastructure and Operations division of the Information Technology Services Directorate (ITSD) at Oak Ridge National Laboratory (ORNL). As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an outstanding 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of nearly 7,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation. Major Duties/Responsibilities: * Network configuration and troubleshooting of LAN, WAN, WLAN
* Operation and maintenance of existing ISC BIND DNS & DHCP environment.
* Providing coordination, notification, escalation, and documentation to resolve events/issues, efficiently minimizing customer impact.
* Engaging with and providing outage reports to various levels of management.
* Ensure systems are configured and maintained per cyber security common control requirements so that accreditation is retained.
* Create and maintain infrastructure documentation as it relates to infrastructure systems design, configuration, support, and processes.
* Conduct research, cost-benefit and return-on-investment analysis on proposed hardware, software and systems to justify recommendations, support purchasing efforts and aid management in making infrastructure design and architecture decisions.
* Manage capacity and performance of the network platforms, ensuring the integrity of the infrastructure.
* Proactively monitor, test, collect and analyze system performance statistical data to improve quality of the network environment.
* Adhere to a customer serviced focused culture.
* Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by encouraging a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications: * A BS in engineering, computer science, or a related field with a minimum of 2 years relevant experience is required.
* Solid understanding of routing protocols (OSPF, BGP, etc.).
* Experience in Microsoft Office Suite and Microsoft Visio.
* Knowledgeable in the use of network and configuration management.
* Knowledge of Cisco IOS.
* Ability to handle steadily evolving work priorities, to be able to multitask effectively during busy times, and to exercise patience and integrity during stressful situations.
* Ability to work responsibly with or without supervision.
* Good verbal communication and technical writing skills.
* Good problem-solving skills and able to visualize a problem or situation, think abstractly, and resolve it. Special Requirements: * Visa sponsorship is not available for this position. * This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program. Benefits at ORNL: ORNL offers competitive pay and benefits programs to attract and retain dedicated people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience. Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts. In addition, we offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position. Having difficulty using the online application system or need an accommodation to apply due to a disability? Please email: or call 1.866.963.9545. This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired. We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment. ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.