Dental Office Manager

Experienced Dental Office Manager - Alexandria, VA!

We’re an upscale, privately owned, fee-for-service dental office that has been thriving for 30 years in Old Town, Alexandria, doing comprehensive dentistry. We’re looking for a Captain to steer our ship! If you are a highly motivated Dental Office Manager who has exceptional communication, organizational, and interpersonal skills— and the clinical knowledge to back it up — we want to hear from you. Come lead the exceptional team we've built, backed by over 400 five-star Google reviews.

Schedule: Full-Time

• Monday - Thursday (6:30am - 4:30pm), with select half-day Fridays (7am - 1pm)

Compensation:

• $65,000 - $75,000 (salary, not hourly), commensurate with experience, skill level, and unique expertise
• Achievable bonuses available: team-wide and specific to Office Manager
• Paid time off, wellness days, 6 paid federal holidays
• Employee discount on dental work for self and immediate family
• Complimentary garage parking, on-site gym, walking distance to multiple restaurants, Harris Teeter, Trader Joes, and more

What You'll Be Doing:

• Lead and motivate the team while maintaining a positive, accountable office culture
• Own the patient experience from first phone call to checkout
• Work alongside and supervise front desk associates, and hold team members accountable to KPIs and schedule management
• Manage and optimize the schedule to meet and exceed production goals
• Reconcile practice financials, accounts receivable, and manage office budget
• Oversee all steps of out-of-network insurance claim filing
• Gather, evaluate, and report monthly metrics to Practice Owner and Director of Operations
• Support marketing initiatives and new patient growth protocols
• Maintain HIPAA, OSHA, and BLS compliance for the office and all team members
• Actively participate in weekly business meetings with Practice Owner

What We’re Looking For:

Required

• Previous experience successfully leading a dental practice, corporate or private
• Dentrix proficiency; comfortable managing additional software and technology platforms
• Extensive dental knowledge including fluency in dental terminology and the ability to answer basic clinical questions confidently
• Strong out-of-network insurance background — patient reimbursement guidance, pre-authorizations, and OON billing
• Excellent written and verbal communication skills — patient-facing and internal
• Strong grasp of practice financials, KPIs, and Dentrix reporting
• Sound judgment and decisive problem-solving, with the ability to act confidently on behalf of the practice without always escalating
• Meticulous attention to detail, strong time management, unwavering commitment to punctuality
• Stable employment history with strong references required

Strongly Preferred

• Specialized skills in recruiting, interviewing, onboarding, and training new team members
• Ability to guide, train, and motivate team members while delivering constructive feedback and reinforcing company culture

Benefits:

Dental, PTO, Bonuses

Compensation:

• $65,000-$75,000/year