MEDICAL RECORD CLERK - BASKING RIDGE, NJ

Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals, and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.

The Medical Records Clerk is a member of the administrative team and works closely with outside entities and staff throughout the organization. The duties and responsibilities of the Medical Records Clerk is management of medical records. Responsible for claims processing, records releases and compliance with state and federal regulations as well as HIPAA.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm (flexible time). 

Our office is located at 131 Morristown Rd, Basking Ridge, NJ 07920.

We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities: 

• Essential employee & reports to the office daily to complete assigned tasks


• Meet productivity standards as outlined in performance metrics


• Identify any issues or trends and bring them to the attention of management team


• Other duties as assigned


• Processes requests from insurance carriers and other entities with obtaining records to support the claim/services


• Retrieves, collects and prioritizes all request for medical records


• Verifies legitimacy, accuracy and authority of all such requests and then processes as appropriate


• Assists internal staff and associates with medical records requests and questions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED


• Must be 18 years of age OR older


• 1+ year of customer service experience


• Ability to work Monday – Friday, 08:00AM – 05:00PM (flexible time)


• Ability to work onsite at 131 Morristown Rd, Basking Ridge, NJ 07920

Preferred Qualifications:

• 1+ years of healthcare experience


• Prior experience in patient accounts or a medical billing office


• Epic experience


• Basic Medical Terminology


• Proficient working in Microsoft Word


• Microsoft Excel documents (creating, editing, saving documents/spreadsheets)

Soft Skills:

• Effective communication skills


• Strong level of confidentiality due to sensitivity of materials and information handled


• Must be able to make suggestions on workflow or system efficiency and effectiveness


• Ability to work independently and be self directed and flexible


• Ability to prioritize


• Ability to perform functions with minimal supervision


• Ability to work at a high-volume level of accuracy


• Ability to work with many diverse people


• Good organizational skills to handle multiple priorities while remaining professional and calm

New Jersey Residents Only: The hourly range for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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