1700 N Shackleford Rd.,  Little Rock,  AR 72212

AUTOMOTIVE SERVICE ADVISOR

Join the Service Team at Parker Cadillac!

$65,000 - $130,000+ /Year

Great Benefits + Advancement Opportunities!

Parker Cadillac is growing and seeking to hire Automotive Service Advisors for our Main Shop, offering high earning potential, comprehensive benefits, and a supportive, growth-focused work environment.

Whether you’re a seasoned Service Advisor or someone with an automotive background ready to grow, we’d like to meet you! You’ll work in a modern, high-traffic service department, advising customers on needed repairs, routine maintenance, and warranty work all while delivering an exceptional customer experience.

Why Choose Parker Cadillac?

• Reputation You Can Be Proud Of: Represent one of Arkansas’s most respected luxury dealerships, family-owned and operated since 1967.
• Customer Experience Focus: Work with clients who value quality and service and help them maintain their vehicles to Cadillac standards.
• Supportive Team Environment: You’ll be surrounded by experienced technicians and managers who believe in teamwork, not micromanagement.
• Tools for Success: Our modern CRM and service systems make it easy to deliver a smooth, efficient customer experience.
• Career Growth & Stability: Parker Luxury Group promotes from within and invests in training so you can advance your career long-term.

We Offer:

• $65,000 - $130,000+ annual income potential (base + commission + bonuses/spiffs)

• Consistent, year-round workflow with strong customer retention
• Air-conditioned and heated shop
• Paid training
• Health, Dental, Vision, Life Insurance, and other voluntary insurance benefits
• 401(k) profit sharing plan
• Paid time off, holidays, and sick days
• Uniforms provided
• Employee referral program
• Employee discounts on vehicles, parts, and service
• Career advancement opportunities

Key Responsibilities:

• Greet customers and assist with service write-ups
• Explain recommended repairs, maintenance, and warranty options
• Communicate with technicians and monitor progress on vehicles
• Keep customers informed throughout the repair process
• Review completed work with the customer and ensure satisfaction
• Deliver a top-tier customer service experience

What We’re Looking For:

• Previous Service Advisor experience is preferred, but we will train the right candidate to succeed!
• Previous work history as a Warranty / Insurance Adjuster or Automotive Technician / Mechanic translates well in this position
• Previous Service, Sales/Retail, or Parts Department experience in Auto, RV, Powersport, or Marine setting is a HUGE PLUS!
• Previous customer service experience is a plus!
• General knowledge of vehicle mechanical operations is preferred
• Reynolds experience a plus!
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Please upload your resume. Completing the online assessment grants you priority consideration!
• Valid driver’s license and a clean driving record

Family-owned since 1967, Parker Luxury Group has earned numerous awards and accolades that affirm our dedication to quality, customer care, and operational excellence including multiple TIME Dealer Award honors, top Customer Satisfaction Index (CSI) rankings, several Best of the Best and Platinum Service honors, as well as recognition as one of Arkansas’ Most Admired Companies – achievements made possible by putting people first, every day.

Join a dealership group that takes care of its people as well as its customers.
Apply today and start your next chapter with Parker Luxury Group.

Be sure to monitor your phone and email as we are actively setting up interviews.
We look forward to speaking with you!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.