CUSTOMER SERVICE REPRESNTATIVE

PeopleShare is seeking an outgoing and service-driven Customer Service Representative with a family owned and operated HVAC company in Newark, DE. This company has tripled their number of employees in the last two years and their growth is NOT STOPPING!

Exceptional candidates for the Customer Service Representative position will have 2 years of recent experience as a Customer Service Representative in a call center or office setting.

Details for the Customer Service Representative:

• Schedule: Monday-Friday: 2pm-10pm *In office*

One weekend a month: Sat 6pm-10pm & Sun 5pm-10pm *Remote*

• Pay Rate: $18-20/hr.
• Full benefits and 401k available after an introductory period!

Job Responsibilities & Description for the Customer Service Representative:

• Receive incoming calls in professional and courteous manner
• Scheduling appointments and dispatching technicians
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer inquiries and complaints

Job Requirements for the Customer Service Representative:

• Must possess a minimum two years administrative or customer service representative experience within a similar field
• Must have strong written and verbal communication skills
• Must be detail-oriented with strong data entry and typing skills
• Must be a team player who can work independently

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service representative, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IND9
Requirements: Job Type: Temp to Hire Post Date: 10/18/2024