Automotive BDC / Internet Manager

High-traffic Dealer HIRING NOW!

$80,000 - $110,000+ a Year + Great Benefits!

Automotive Business Development / Internet
or Sales Manager Experience Preferred.

A well-established, full-service automotive dealership in the Smithfield, NC area is seeking a proven BDC / Internet Manager to lead and grow our Business Development Center and digital sales operations.

This is an opportunity to step into a high-impact leadership role at a busy, growth-focused store with strong support, modern systems, and a performance-driven culture. If you have experience managing internet leads, BDC teams, and digital sales we’d like to speak with you!

Key Responsibilities:

• Hire, train, and lead a high-performance BDC / appointment-setting team
• Manage internet, phone, and chat lead response processes
• Ensure fast, professional follow-up using proven scripts and templates
• Drive appointment volume for both sales and service departments
• Coach sales and service teams on digital communication best practices
• Monitor KPIs, appointment show rates, close rates, and CSI
• Make outbound calls to confirm and reschedule appointments
• Meet and exceed lead conversion and sales performance goals
• Maintain high customer satisfaction scores

What We’re Looking For:

• Proven experience in Automotive BDC and/or Internet Sales Management
• Other Automotive Sales or Dealership Management experience considered
• Strong leadership, coaching, and team-building skills
• Excellent communication and organizational ability
• Professional, ethical, and results-driven
• Ability to thrive in a fast-paced, high-volume environment
• Valid driver’s license and clean driving record
  
  

Benefits:

• $80,000 – $110,000+ a year (base + commission + bonuses)
• Performance & Volume Bonuses
• Factory Incentives
• Best Commission Structure in the Area
• Full-Time, Long-Term Career Opportunity
• Full Family Benefits: Medical, Dental, Vision & Life Insurance
• Paid Vacation & Sick Time
• Employee Discounts on Vehicles, Parts & Service
• Supportive, Experienced Management Team
• Advancement Opportunities within a Growing Dealer Group

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.