JIRA Administrator * Location: Mark Center, 4800 Mark Center Drive, Alexandria, VA 22311. * Work Schedule: 100% onsite * Clearance: Top Secret/SCI Primary Responsibilities * Analyze, review, and document current functionality to determine potential areas of improvement. * Manage user permissions for tools according to the needs of projects and teams. * Perform application and system administration tasks, including data backups and scheduled jobs. * Test new versions of the tools and plug-ins to ensure compatibility. * Research and utilize industry standard methods and techniques. * Maintain JIRA projects, workflows, permissions, and users to include adding external plug-ins and modifying JQL as needed. * Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces. * Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration. * Communicate and share knowledge with internal and external contacts at all levels. * Manage Incident ticket data for reporting and data analytics Basic Qualifications * Requires a BA degree and 4-8 years of prior relevant experience; additional experience may be considered in lieu of degree. * Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a w/CI Poly * VMware experience. * Virtualization experience (VMware vCenter, ESXi, KVM). * Within the last 3 years, a minimum of 1 year experience performing periodic system back-ups and developing/documenting standard operating procedures for these activities. * Minimum of 3+ years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator. * Expert level Atlassian tool administration knowledge on JIRA and Confluence. * Ability to construct custom dashboards using various filter types in JIRA, a must. * Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must. * Ability to automate system tasks using bash, python, perl scripting. * Experience in performing Atlassian installations, migrations, and plugin installation, a must. * LDAP integration experience. * Strong analytical skills. * Ability to work in a dynamic agile environment. * Must have strong work ethic with good time management skills. * Excellent verbal and written communication skills. * IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) * Ability to translate highly technical matter to non-technical audience Preferred Qualifications * Ability to write custom JQL (Jira Query Language), a plus. * Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred. * Microsoft SQL Server or MySQL Database administration skills are preferred. * Prior experienced with DISA and DISA's support to mission partners For more information please Contact Us Or send an email to