Overview

Job Title: Salon Professional

Must have active and current Cosmetology License in state to apply

Essential Function

Salon Professional duties includes hair consultations, building the customers confidence to do it themselves, lead DIY education-based services, lead workshops, educate the customer on products, stay updated on the latest hair trends and techniques, and create content for social media.

Primary Duties

70%

Customer focused - Demonstrates a commitment to providing outstanding customer service

Inspire and educate every DO IT YOURSELF customer

Provides step by step education-based services for customers

Demonstrate and sell Sally Beauty products

Proactively develop new customers

Assist and converts customers to products or services

Consistently increases client retention by building relationships and pre-booking appointments for DIY workshops

Show willingness to grow and continue education to maintain knowledge of the current trends

Safe use of equipment and chemicals

Perform all necessary duties for operational excellence (i.e. station sanitation, laundry duties, effective management of appointment booking systems)

Attends and completes training, as related to Studio by Sally

10%

Books appointments for workshops

Lead DIY workshops in a group setting

Must be comfortable speaking to groups during workshops

10%

Assist store in selling product, product maintenance, and customer service

10%

Ability to create content for social media as directed by Studio by Sally

Ability to create and share a professional stylist profile

Knowledge, Skills and Abilities

High school graduation or GED completion.

Licensed by the state for which you are applying for a role with Studio by Sally

Passion for educating customer through DIY methods

Proficiency with hair tools

Excellent interpersonal skills

Good verbal communication

Solid understanding of color theory

Creative mindset and a good eye for design

Ability to create content for social media, with correct spelling

Ability to work a flexible schedule

Ability to work nights, weekends and holiday

Competencies / Attributes

Focus on customers Passion for delivering great customer experience

Passionate Learner, Flexible and Agile Adapter in a fast-moving environment

Accountable for the customer experience

Problem solver, with a Can-Do Attitude

Engage and Inspire: High energy with a strong sense of urgency

Earns trust with both the internal and external partners

Works well with others

Strong communication skills

Ability to create content for Studio by Sally as directed

Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores.

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

Task Level High

Departmental/Division Level High

Project Level High

Consultative Level High

The amount of discretion or freedom this position has Strict Adherence to Guidelines

Interprets and Adapts Guidelines

Develops and Implements Guidelines

Working Conditions /Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.


Starting at $19hr. depending on experience

Required

    Preferred

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