Overview:

Join our team and play a key role in creating unforgettable first impressions. As a leader in the Admissions department, you’ll help shape a welcoming, energetic, and well-coordinated environment where both guests and team members feel supported. You’ll guide a dedicated team, ensure seamless daily operations, and contribute to the exceptional guest experiences that set us apart.


Responsibilities:
  • Oversee the operation of the Guest Relations and Admissions areas
  • Perform all Guest Relations and Admissions duties
  • Help maintain, approve and adjust schedules/timesheets for Guest Relations and Admissions team members including Phone Operators, Rentals, Lost Parents, etc.
  • Motivate employees, provide job coaching and disciplinary action when necessary
  • Professional and positive Guest and employee interaction to assist with problems
  • Maintain a clean work environment
  • Efficient register operation
  • Resolve Guest issues through mail, phone, email, and in person
  • Interact with all levels of management to resolve issues and fulfill inquires
  • Perform other duties deemed necessary by the supervisor and manager

Qualifications:
  • Minimum Age: 17
  • Excellent verbal skills, ability to interact with guests in a positive manner
  • Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of, or ability to learn, Six Flags applications.
  • Cues to Guest Service, Guest/employee safety and employee relations
  • 1 year Admissions experience preferred
  • General knowledge of all Admissions areas and ability to exercise good judgment
  • Availability to work varied shifts, including nights, weekends and holidays
  • Must be willing to work outdoors in various weather conditions and stand for extended periods of time
  • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
  • Must have strong teamwork skills and the ability to work with others