This posting has been extended beyond the initial anticipated closing date.

Responsible for guiding and facilitating a self-service deployment platform, including troubleshooting of system and data issues for both lower and production environments. Navigate internal and external systems, working with other influencers to deliver on our vision and serve as the first line of contact for intricately complex production issues.

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Guide developers and testers to create software deployment plans.
  • Integrate project variables across multiple systems in order to build tools for automated deployments.
  • Facilitate connection points among leadership, technical teams and functional peers to ensure successful upgrades and fixes to the production environment.
  • Implement and maintain security standards.
  • Guide developers and infrastructure teams to install or upgrade third party software.
  • Expert for system performance and reliability, solving design problems across areas and leveraging unique knowledge, skillsets and experience.
  • Drive positive change and enhanced performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications.
  • Leverage analysis to develop new solutions, mitigates opposing opinions and advises project teams.
  • Understand and mitigate the varied impacts of business/industry changes, leading others to clarity.
  • Guide less experienced engineers.


REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Expert understanding of software source control tools such as GitLab
  • Expert understanding of cloud based concepts in Amazon Webservices
  • Ability to write clear technical documentation for use by developers and testers
  • Ability to work under limited direction and handle multiple assignments simultaneously
  • Ability to identify issues of an intricately complex nature and effectively resolve
  • Extensive experience with facilitating and building team consensus when interacting with both the leadership and the implementation teams
  • Demonstrated in-depth analytical and troubleshooting abilities
  • Advanced knowledge in using ticketing and software tools to support the current operations
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly


Required Education

Bachelor's Degree in Computer Science or equivalent experience

Required Related Work Experience and Number of Years
  • Software engineering experience (JavaScript, Java or Python) - 10+
  • Cloud-based DevOps engineering experience - 6-8
  • Source control tool experience (GitLab, GitHub, etc.) - 6+
  • Cloud infrastructure management and architecture experience - 3-5

Network Back office Provisioning and Design experience - 3-5

WORKING CONDITIONS

Office environment

EGN701 2024-36296 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-08-22 02:00 PM (UTC) and will be extended if necessary.

The pay for this position has a salary range of $124,000.00 to $220,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Principal Engineer II