Manufacturing Outbound Quality Warranty Lead
Stellantis
Auburn Hills MI 48326 US
The North America Manufacturing Quality Warranty Lead is responsible for shaping, governing, and driving long-term strategy for warranty management across all North America manufacturing plants. This role ensures that warranty issues are escalated, analyzed, contained, and resolved with rigor through strong leadership of the Customer Obeya and Warranty Table processes. The lead owns the regional warranty governance model, develops standardized systems and processes to enable the right escalation processes, and ensures cross-plant alignment and accountable. the lead reports directly to the NA Corporate Product Quality Manager and cross-functionally works with the QPMs and QPEMs in all NA MFG plants.
This position also provides strategic oversight of capital funding requests for Manufacturing Quality and Innovation projects, ensuring that investments are prioritized based on risk, business impact, and alignment with corporate quality objectives. The Lead also plays a critical role in ensuring systemic prevention by governing the Read-Across process for MFG lessons learned from recalls, major incidents, and corporate investigations.
The individual influences plant leadership, cross-functional partners, and executive stakeholders to improve plant capability, drive systemic behaviors, and reduce customer-impacting quality issues. The role requires strong analytical leadership, cross-plant influence, deep understanding of manufacturing processes, and the ability to drive change through structured systems
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.