The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store.

KEY JOB FUNCTIONS

  • Recruiting and develop professional people, provide excellent visual presentation and customer service, manage inventory, administration, ensure security compliance and control operating costs (according to budget).
  • Motivate employees to achieve company goals and surpass their personal sales goals.
  • Ensure that all employees comply with company policies, practices and procedures.

JOB DUTIES

  • Ensure that qualified professional people are recruited and communicates all pertinent information to Payroll department before actually hiring.
  • Ensure store operates within its predetermined budget (i.e. salary, inventory, expenses, etc.)
  • Establishes weekly sales for store and personal and ensures objectives are met.
  • Ensure that all personnel practices professional salesmanship according to company policies and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
  • Adheres to and enforce loss prevention and security policies, credit policies and procedures i.e. credit cards, check approvals, employee purchases, deposit logs, return and exchange policies.
  • Ensure that all merchandise is properly ticketed and attractively displayed and appoints people responsible for each of the store.
  • Ensure stockroom is neat and well organized. Hold it merchandises is always up to date, transfers are properly executed and controls damages and mixes according to company policies.
  • Communicates stock replenishment needs to Director of Retail, Inventory and Merchandising departments.
  • Implement all company training programs effectively in order to train and develop personnel.
  • Evaluate personnel once year and conducts six yearly appraisals with personnel.
  • Enforce and complies with all store/company policy and procedures.

QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)

  • Related work experience: two years of selling experience ( retail or service industry)
  • Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb.
  • Other qualifications :
  • Strong leadership and ability to motivate people in order to achieve sales objectives
  • Excellent verbal and written communication skills
  • Service Oriented
  • Fashion Oriented
  • Willing to work retail hours