CIAM ARCHITECT

Our client is currently seeking a CIAM ARCHITECT This role can be worked fully remotely for candidates in California.The CIAM Architect leads the Credit Union's Customer Identity and Access Management (CIAM) initiatives. This role is responsible for designing, implementing, and managing CIAM solutions to ensure secure and seamless member experiences across digital platforms. The CIAM Architect collaborates with internal stakeholders and vendor partners to manage user identities, access controls, and authentication processes.The ideal candidate will have a strong background in customer identity and access management, digital banking platforms, cybersecurity, and project management, focusing on delivering solutions that meet business objectives while maintaining regulatory compliance.Responsibilities:Stay updated on emerging trends, technologies, and best practices in CIAM, security, and identity management through self-study, training, and industry forums.Develop and design CIAM solutions that integrate with existing identity and access management systems, working with internal infrastructure, application, business, and external third-party teams for identity-related integrations.Ensure the architecture supports scalability and performance for handling large volumes of customer identities.Create seamless user experiences for customer registration, login, and account management.Design multi-factor authentication (MFA) and adaptive authentication mechanisms to enhance security.Monitor system performance and user activity to identify and address potential security threats or usability issues.Regularly update and maintain the CIAM system to adapt to changing business needs and technological advancements.Create documentation for system architecture, processes, and user guides.Provide training and support to teams using the CIAM system to ensure effective implementation and usage.Work with cross-functional teams, including developers, security experts, and business stakeholders, to align CIAM solutions with organizational goals.Organizational Contacts & Relationships:Internal: All levels of staff and management.External: Volunteers, external auditors, professional and community organizations, and law enforcement agencies.Qualifications:Education: Bachelor's degree in computer science, information technology, cybersecurity, or a related field is preferred.Experience:5-7 years of experience in Information Technology, focusing on customer identity and access management.Experience in the financial services industry is strongly preferred.Proven experience leading CIAM implementation projects, including requirements analysis, solution design, implementation, testing, and deployment, with strong project management skills. Agile environment experience and scrum methodology are preferred.Hands-on experience with PingOne Advanced Identity Cloud (formerly ForgeRock Identity Cloud) is required.Knowledge/Skills:Technical Skills: Proficiency in identity protocols and standards (OAuth, OpenID Connect, SAML, LDAP, SCIM), CIAM platforms (ForgeRock/Ping), and integration technologies (APIs, SDKs).Security Knowledge: Deep understanding of cybersecurity and IAM principles, including authentication methods, authorization, federation, access control mechanisms, encryption, and secure coding practices. Ability to translate business requirements into effective IAM solutions.Compliance Expertise: Knowledge of privacy regulations (e.g., GDPR, CCPA) and industry standards (e.g., ISO 27001, NIST) related to customer data protection and compliance.Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Proficiency with Office products for presenting ideas and documenting processes.Analytical Thinking: Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and propose effective solutions. Proactively mitigate risks and optimize CIAM processes for scalability and efficiency.Customer Focus: A customer-centric mindset with a focus on delivering solutions that enhance user experience while ensuring security and compliance.Adaptability: Ability to adapt to changing business requirements, technology landscapes, and security threats, with a continuous learning mindset to stay updated on industry trends and best practices.