Clerical Worker

Job Summary:
The Temporary Eligibility Specialist is responsible for reviewing, verifying, and processing applications and supporting documentation to determine eligibility for services or programs. This role places a strong emphasis on accuracy, compliance, and timely processing, particularly when handling disability-related documentation.

Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Pay Rate: $15.00/hour
Assignment Type: Short-term temporary position
Requirements: Background check required

Key Responsibilities:

• Review, analyze, and quality-check disability documentation and other supporting materials for completeness, accuracy, and compliance


• Determine applicant eligibility based on established guidelines, policies, and regulatory requirements


• Process applications and maintain detailed, accurate records in internal databases and case management systems


• Identify discrepancies or missing information and follow up with applicants, healthcare providers, or internal stakeholders as needed


• Ensure all documentation meets federal, state, and organizational compliance standards


• Maintain confidentiality of sensitive personal and medical information in accordance with privacy regulations


• Monitor application status and meet established deadlines and productivity benchmarks


• Provide clear and professional communication to applicants regarding eligibility status, required documentation, and next steps


• Collaborate with team members, supervisors, and cross-functional departments to resolve complex cases


• Assist with audits, reporting, and continuous process improvement initiatives

 

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred (e.g., social services, healthcare administration, or related field


• Strong attention to detail with the ability to review complex documentation accurately


• Knowledge of disability documentation or healthcare-related records is a plus


• Familiarity with federal and state assistance programs or insurance processes is preferred


• Excellent organizational and time management skills with the ability to handle multiple cases simultaneously


• Strong written and verbal communication skills


• Proficiency in Microsoft Office and data entry systems; experience with case management software is a plus


• Ability to work independently and as part of a team in a fast-paced environment


• Strong problem-solving and critical-thinking skills