Stays are reserved for adults only and are inclusive of all meals, fine wines and spirits, as well as all activities and equipment. As one of the world's celebrated Five Star hotels, we recognize that people are essential to our success. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The Evening Guest Experience Coordinator serves as a touchstone of guest support from the afternoon to late evening. They are available to manage guest needs as well as plan and lead evening experiences that add value to the guests' stay. Additionally, the Evening Guest Experience Coordinator serves as an important support to other departments- from assisting in the closing of day's activities, to preparing for the next day, to completing projects, to communicating expected concerns and needs. Respond to late night inquiries Greet and Check-In late night arrivals- provide a warm welcome to Twin Farms, escort guests to accommodations, assist with luggage, review room compendium and amenities, and confirm any scheduled appointments/activities. Plan, promote, and lead occasional after dinner recreation programming (i.e. moonlight hike, astronomy, game night) Provide information to guests looking to learn of and access amenities, recreational activities, local attractions, shopping, etc. Assist Dining Staff with the completion of dinner service. Light food preparation (i.e. late night snack menu) Answer outside phone lines Respond to basic reservation and information inquiries from the outside phone lines Shuttle guests to various activities/facilities. deliver office items, faxes, messages, gifts, and flowers to guests. Assist Grounds with snow/ice removal- including shoveling, and salting of paths. Assist with office and main house cleaning Assist in light set up and take down of seasonal decorations around hotel (no ladder work). Basic repair and maintenance of facilities Knowledge of property – including rooms, facilities, and outdoor areas. Ability to make sound independent decisions in a safe manner consistent with the essential job functions, policies, and procedures. Familiar with fundamentals in safe use of operation of various equipment/vehicles. Able to react quickly to changing demands and prove resourceful in taking on challenges. Able to maintain flexibility with work schedule and demonstrate a sincere level of reliability- including being available to open or close the property, and work weekends/holiday periods. Education/Training: Overnight shift requiring strong ability to motivate and work independently Alternating between smooth/uneven surfaces and varying climates- (i.e. snow, ice, & rain). Work involves close collaboration with a team as well as staff from other departments. Shift hours are typically long with weekend and holiday attendance most always necessary. Holiday Pay ~ Paid overtime ~ Daily Staff Meal Shift hours are typically long with weekend and holiday attendance most always necessary- requires ability to maintain a flexible schedule and work holidays. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.