Ramp Crew Chief - YYC

Essential Functions

• Responsible for the safety of the assigned team day of as well as the aircraft.
• Lead required crew briefings with team members (pre-arrival and post-arrival safety checklists) and communicate process changes and updates, as necessary.
• Controlling your Flight: Ensure all servicing is completed (lavatories, waters, etc.), baggage and cargo counts are accurate, proper use of scanners and all compartments have been checked thoroughly.
• Ensure all flight paperwork is completed correctly and legibly and returned to Operations.
• Ensure bypass pins, headsets, wands, scanners, radios, etc. are signed out and returned in working order.
• Allocation of your agents and tasks associated to the operation.
• Coordinate flight assignments with the Dispatch Coordinators, Supervisors, and Duty Managers.
• Communicating in a clear, concise, and professional manner.
• Updating task status using Unifi’s allocation software.

Responsibilities

• Ensuring any incidents are immediately communicated to Leadership and the scene remains frozen.
• Communicating and being accountable for any delays incurred on assigned flights, focusing on proactive solutions.
• Complete Pre-Operational Inspections for all equipment used during the shift.
• Adhering and promoting adherence to uniform standards including PPE.
• Understanding how breaks are allocated and finding the balance to support both your people and the operation.
• Ensure operational gates are set up/taken down for all aircraft servicing.
• Ensuring that you are in position and prepared to support the day of operation at the start of your shift.
• Provide and fulfill such other duties and responsibilities as required, such as ramp, tow, bagroom duties, lavatories, waters, etc.
• Ensure all equipment is correctly signed out, fueled, and returned to the appropriate areas at the end of shift.

Knowledge, Skills & Abilities

• Must hold a current YYC D/A AVOP.
• Must be able to obtain a Radio Operator Certificate.
• Must hold a fully cleared Restricted Area Pass ( Red Pass ).
• Actively participate in new agent development and provide guidance.
• Actively participate in your own development plans.
• Recognize and action challenges that may arise promptly and efficiently.
• Ability to work shift work, including weekends, AM/PM.
• Must be able to communicate by radio, telephone, etc.