Key Responsibilities:

  1. Training Program Development:
    • Develop and update comprehensive training programs for ramp operations, ground handling, and related safety procedures.
    • Collaborate with relevant departments to incorporate changes in industry regulations, company policies, and operational procedures into training materials.
  2. Supervision and Leadership:
    • Lead a team of ramp trainers, providing guidance, support, and direction to ensure consistent and effective training delivery.
    • Conduct regular performance evaluations for trainers and provide constructive feedback for continuous improvement.
  3. Training Delivery:
    • Conduct hands-on and classroom training sessions for ground personnel, focusing on safety, efficiency, and compliance with industry standards.
    • Utilize various training methods, including simulations, drills, and workshops, to enhance the skills and knowledge of ramp operations staff.
  4. Documentation and Record-Keeping:
    • Maintain accurate and up-to-date records of all training activities, including attendance, assessments, and feedback.
    • Ensure compliance with regulatory requirements and company standards for training documentation.
  5. Continuous Improvement:
    • Evaluate the effectiveness of training programs through regular assessments and feedback mechanisms.
    • Identify areas for improvement and implement enhancements to training content, methods, or materials as needed.
  6. Safety Compliance:
    • Collaborate with the safety and compliance teams to integrate safety protocols and procedures into training programs.
    • Monitor and enforce adherence to safety regulations during training sessions and daily operations.
  7. Coordination with Operations:
    • Work closely with the operations department to align training programs with current operational needs and challenges.
    • Provide input on the development of operational policies and procedures based on training observations and feedback.

 Qualifications:

  • Previous experience in aviation ground operations and training.
  • Strong understanding of aviation regulations and safety standards.
  • Excellent communication and interpersonal skills.
  • Leadership experience with the ability to motivate and inspire a team.
  • Detail-oriented with strong organizational and documentation skills.