ASSISTANT SYSTEMS MANAGER

The U.S. District Court Clerk s Office currently is accepting applications for a full-time Assistant Systems Manager. This position is located in the IT Department in the District Court Clerk s Office in Boston, Massachusetts and reports to and supports the Systems Manager with the supervision, coordination and training of IT staff. This position performs a full range of functional duties as well as having supervisory experience.

Consideration will only be given to those that apply through the court s online applicant tracking system. To view openings and to apply, visit our applicant tracking system at ;/p>

Representative Duties:
Supervise employees involved in information technology activities, including assigning and reviewing work, evaluating performance, and recommending disciplinary actions. Assist in employee performance evaluations. Assist in developing work standards. Supervise, delegate, and prioritize workload. Implement staff procedures. Identify issues and resolve disputes. Maintain documentation, statistics, and employee records. Train staff on policies, procedures, and internal controls. Make recommendations regarding employee appointments, promotions and separations.
Ensure the effectiveness of security systems for hardware, software, networks, data, physical property, and equipment. Manage the IT Continuity of Operations Plan (COOP) and ensure annual testing and plan updates.
Meet regularly with Systems Manager, Court Unit Executives, and vendors to determine information technology needs, recommend viable solutions, and maintain collaborative relationships.
Assist in developing short term and long range automation improvement plans for the Court unit, ensuring that changes can be implemented with minimal disruption at the Court site. Supervise execution of implementation plans for major automated systems. Adapt software and documentation; perform testing; establish operating procedures; devise security systems for hardware, software, and data. Establish training in system use and capabilities.
Participate in district, regional, and national conferences designed to enhance professional growth, identify best practices, and improve Department technology support.
Recommend appropriate training for staff and ensure they are cross trained to the extent possible to maintain infrastructure reliability.
Develop budget justification for system equipment, up-grades, and normal operations. Assist in monitoring or approving expenditures for automation operations.
Develop specific system features and adapt programs to satisfy Court needs, including making adaptations to a national system or participating in the planning for, and the acquisition of a specific system for the Court unit. Maintain a library of software, including documentation of locally developed material. Prepare flow charts.
Ensure the Department staff strives to meet all parameters as defined in the AO s mandated IT Security Scorecard, and consistently work towards continuous improvement in the Court s IT security posture. Ensure system log filed are collected, analyzed, and stored according to AO policies and procedures.
Remain current regarding emerging technologies and security issues.
Ensure that Department staff researches and evaluates appropriate replacement systems when the Court s infrastructure equipment is declared end-of-life and develop and deploy replacement stagey to assure ongoing vendor support.
Analyze data from the asset and patch management, log collection, vulnerability scanning, end-point protection, and firewall tools for security incidents. Ensure corrective action is taken according to risk severity. Adhere to and enhance the Court s IT security posture by conducting network security assessments. Prepare and test backup and recovery procedures and disaster recovery plans.
Demonstrate and utilize efficient project management techniques for IT projects.
Have a secondary responsibility for management of the IT maintenance agreements, IT procurement, and development of the IT spending plan.
Helpdesk management and backup support
General case management system support and interactive local application system analysis.
IT budget and procurement (JIFMS) analysis support.
Other duties as assigned.

Minimum Qualifications/Requirements:
Minimum of five years of specialized experience with systems administration; Windows Active Directory; administration of virtualized server environments; storage area networks; and securing, supporting, and maintaining data networks.
Minimum of 3 years of federal judiciary experience required.
Experience with Distributed File Systems (DFS).
Experience in IT Security including Nessus, Splunk, Symantec Management Console, and Malwarebytes Console Management.
Knowledge using Enterprise backup systems, policies and procedures.
Experience with network server configuration: Windows AD, GPO management, and server processes
The applicant must possess strong leadership skills, broad technical knowledge of various IT applications and methodologies, as well as the ability to think creatively and communicate effectively. Commitment to developing a support, collegial team environment, including mentoring and training IT staff to achieve and assume higher levels of responsibility.
Thorough understanding of IT security theories and best practices; security appliances; firewalls; endpoint security controls (including anti-virus, anti-malware, application control, web threat protection); and network security and network traffic analysis.
High School diploma required, with some college or a college degree preferred.
Excellent oral and written communication skills.
Ability to manage projects efficiently and meet established deadline. Ability to exercise good judgement and work calmly under pressure.
Ability to exercise good judgement and work calmly under pressure.
Ability to interact with non-technical users in a professional and supportive manner.
Ability to travel as needed, including to divisional offices.
Commitment to public service.

Preferred Qualifications:
Bachelor s Degree;
KACE Servicer maintenance and updates management, Windows AD Administration.
One year experience working in a supervisory or managerial capacity;

FBI Background Investigation
As a condition of employment, the selected candidate must successfully complete a ten-year background investigation, and every five years thereafter will be subject to an updated investigation similar to the initial one. The investigation includes an FBI fingerprint check, and retention in the position will depend upon a favorable suitability determination.

Benefits
A generous benefits package is available and includes the following:
Eleven (11) paid federal holidays
Paid annual and sick leave
Retirement benefits under the Federal Employees Retirement System (FERS), which includes the Thrift Savings Plan, a 401k style retirement savings program with employer matching and automatic contributions
Health benefits under the Federal Employees Health Benefits Program (FEHB)
Life insurance benefits under the Federal Employees Group Life Insurance Program (FEGLI)
Flexible Benefits Program with Healthcare, Dependent Care, and Commuter/Parking Reimbursement Accounts
Dental and Vision insurance options under the Federal Employees Vision and Dental Insurance Program (FEDVIP)
Transit Subsidy Program

Hours:
Clerk s Office hours are from 8:30 AM to 5:00 PM, Monday through Friday. Emergency and after-hours coverage are required.

How To Apply:
Consideration will only be given to those that apply through the court s online applicant tracking system. To view openings and to apply, visit our applicant tracking system at ;br />Applicants must submit the following:
1. A cover letter of interest indicating why you are interested in this position and what best qualifies you
2. A current resume
3. A list of three (3) professional references and their current contact information; and,
4. A completed AO-78, Application for Judicial Branch Federal Employment (submitted via applicant system).

Information For Applicants:
The District of Massachusetts is an equal opportunity employer that is committed to a diversified workforce. Employees of the U.S. District Court are appointed in the excepted service, are considered at-will employees, and serve at the pleasure of the Court. All Court employees are required to adhere to a Code of Conduct, copies of which are available upon request. The United States District Court is a part of the Judicial Branch of the United States government. Although comparable to the Executive Branch (civil service) in salary, leave accrual, health benefits, life insurance benefits, and retirement benefits, generally court employees are not subject to the many statutory and regulatory provisions that govern civil service employment.
The U. S. District Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement or to fill the position earlier than the closing date, if a closing date is shown, any of which actions may occur without any prior written notice. This job announcement may involve filling more than one position described herein.
The Federal Financial Management Reform Act requires direct deposit of federal wages.
Due to the expected high volume of applicants for this position, the U.S. District Court will only contact those qualified applicants who will be invited to interview.
NO FAXES PLEASE