MANAGER, RESEARCH DATA STRATEGY & USER SUCCESS

Job SummaryInvolves the development and implementation of the organization's information systems and tools that are applied to clinical information for the research community at UCSF.  Leads product management of UCSF’s research data assets, Information Commons, and other data/technology infrastructure for research, including research AI solutions. Oversees user success services supporting researchers working with the research data infrastructure. Leads a team of 4 staff. As a preeminent health sciences campus and health system, the University of California, San Francisco (UCSF) is at the forefront of creating new knowledge from the exploding volume of clinical, discovery, and education data that it creates and manages. UCSF believes that the ability to leverage these data assets for the research enterprise is an important differentiator for an academic healthcare center and is critical to our drive toward new discoveries.   As part of this exciting and important endeavor, UCSF is seeking a highly qualified Manager, Research Data Strategy & User Success. This manager will be responsible for developing and implementing a research enterprise data strategy that aligns enterprise information assets with business and technology strategy.  This role will work closely with research stakeholders across the clinical research and data sciences enterprise to develop a strategy and roadmap enabling efficient and actionable use of research data across the UCSF Enterprise. This manager will oversee a user success program, implementing user-centered support services to assist researchers in utilizing ARS research data/technology infrastructure effectively.The Manager of Research Data Assets Product Management will work closely with research stakeholders, IT governance, IT management and across the clinical research and data sciences enterprise to:Spearhead the gathering of research data use cases, which will inform the development of a cohesive roadmap for our organization.Define and implement a comprehensive data strategy and roadmap for UCSF Informatics Research, aligning our enterprise information assets with our overall business and technology strategy.Define and implement the research AI strategy and the associated research AI roadmap, ensuring that our organization remains at the forefront of technological advancements.Collaborate with multiple teams and stakeholders, fostering a culture of cooperation and mutual success.The development of a user community, incorporating elements such as user groups, office hours, and colloquiums to promote learning and collaboration.Lead the product support of UCSF research data assets, tools and computational infrastructure, ensuring that our products continue to meet our researchers and customers’ needs.Lead the strategy and development of training materials, ensuring that all users are proficient and comfortable with our systems.Lead the communication strategy and outreach program, promoting our services and maintaining open lines of communication with all users.Oversee the supervision, hiring, training, and counseling of staff, as well as the delivery of performance appraisals.The successful candidate will have leadership skills, be customer-focused, and have extensive experience in developing research enterprise data architecture solutions.The final salary and offer components are subject to additional approvals based on UC policy.To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.To learn more about the benefits of working at UCSF, including total compensation, please visit: Department DescriptionAcademic Research Systems (ARS) serves the needs of the UCSF research community by providing an integrated repository of HIPAA-compliant clinical and life sciences data and a centralized, secure, professionally managed infrastructure for the storage and management of research data. ARS empowers medical scientific investigations by offering secure computing environments, research data assets, data capture, management and analysis tools, and support services that meet researchers’ needs.Required QualificationsBachelor's degree in a related area and/or at least 5 years of equivalent experience/training.5+ years managing data solutions in the healthcare industry. Understanding of data management principles, including data governance, data quality, and data lifecycle management. Knowledge of data analytics techniques and tools to derive insights from research data.Ability to define and implement technical processes and data systemsResearch Domain Expertise: familiarity with the research process and domain-specific knowledge relevant to clinical and biomedical research. Understanding of the needs, challenges, and priorities of researchers.Knowledge of research data infrastructure, including databases, cloud computing, data repositories, and data integration technologies. Awareness of emerging trends and advancements in data technology.Experience in data science and data analyticsUnderstanding of strategic planning principles and methodologies. Knowledge of how to align organizational goals with data strategy to drive innovation and competitive advantage.Understanding of UX principles and methodologies to ensure that research data infrastructure meets the needs and expectations of users. Knowledge of user-centered design and product management approaches to enhance usability and accessibility.Ability to think strategically and translate organizational goals into actionable plans and initiatives. Skill in identifying opportunities and threats in the organization and external environment and developing strategies to capitalize on them.Manage several priorities and tasks. Ability to adapt to changing priorities, technologies, and environments in a dynamic research landscape. Skill in staying abreast of emerging trends and adjusting strategies and tactics accordingly.Leadership skills in managing and motivating teams, creating an atmosphere of trust and encouraging improvement and innovationWorking knowledge of information security best practices and demonstrated commitment to information securityStrong leadership, interpersonal, influencing, collaboration, and negotiation skillsAbility to communicate with high proficiency, both verbally and in writing, with all levels of management and staff, in both technical language and layman’s termsAbility to work independently with minimum supervisionAble to prioritize effectively according to department needs, and ability to organize a large number of changing variablesAbility to assess and solve complex technical problemsAbility to think creatively and innovatively to develop novel solutions to complex problems. Skill in fostering a culture of innovation within the organization and encouraging experimentation and continuous improvement.Preferred QualificationsProven expertise in data QA and characterizationsExperience in healthcare business data management, analysis, and support, or IT consultingExperience in IT project / Software development across full systems development lifecycleAbout UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.OrganizationCampusJob Code and Payroll Title000675 DATA SYS MGR 1 Job CategoryClinical Systems / IT Professionals, Professional and Managerial, Supervisory / ManagementBargaining Unit99 - Policy-Covered (No Bargaining Unit) Employee ClassCareerPercentage100%LocationFlexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CAShiftDaysShift Length8 Hours Additional Shift DetailsMon-Fri 8-5Department Name: IT EDW OperationsPosition Type: Full TimeReq Number: 78974BR