JOB SUMMARY
Execute initiatives, manage projects and lead FSQA programs that assure suppliers are in compliance with Sysco program requirements. Responsible for ensuring the maintenance of and/or compliance of suppliers to Sysco food safety and brand supplier standards. Lead the food safety and quality assurance (FSQA) supplier approval and compliance process and a cross-functional team to develop and improve new and existing Sysco-branded supplier programs. Interact with customers to comprehend and support requests for information regarding suppliers' compliance with Sysco programs.
RESPONSIBILITIES
- Lead, execute and promote FSQA Sysco Brand Supplier approval process.
- Manage and execute FSQA sourcing processes and procedures to ensure compliance of all awarded suppliers to source award criteria related to supplier quality and food safety.
- Conduct FSQA approval audits of potential Sysco branded suppliers to assess their ability to meet Sysco requirements for food safety & quality.
- Issue concise verbal and written reports relative to observations and recommendations to cross-functional stakeholders.
- Review independent (third party) plant audit reports of approved Sysco brand suppliers, providing timely response and direction to internal and external stakeholders.
- Conduct FSQA audits (second party) of approved Sysco Brand suppliers, including evaluations of Sysco brand products with follow-up corrective actions to suppliers and Sysco Corporation.
- Provide formal verbal/written communications to internal and external cross-functional stakeholders that document supplier compliance and performance to Sysco Brand requirements.
- Create, implement and manage supplier programs that ensure food safety and product quality/consistency.
- Monitor websites/publications to identify food safety, regulatory changes, alerts, or actions by regulatory agencies relative to supplier food safety.
- Leads and reviews the work of professional and supervisory level coworkers involved in FSQA activities in the area of supplier responsibility.
- Domestic and International travel is required.
- Involved in team management activities including interviewing, development and performance reviews of team members.
- Create annual and quarterly objectives according to Coaching & Maximizing Performance (CMP) plan and FSQA KPI’s; travel to current/potential Sysco brand suppliers and/or co-packers, prioritize projects, correspondence, and specification development.
- Contribute to the development of an operating plan, budget and performance goals.
- Provide support, when necessary, with departmental goals and communication to other QA staff members in the event of a supplier quality complaint or food safety issue.
- Complete any other essential job functions as assigned by the supervisor.
- Participate in corporate FSQA meetings/functions.
QUALIFICATIONS
Education
- Bachelor’s degree in Animal Science, Food Science, or Biological Science from a four-year college or university is required.
Experience
- A minimum of five years of experience in quality assurance, quality control, R&D research and development, production, or operations of a food manufacturing facility is required.
Certifications, Registrations and/or Licenses
- Certification or Formal job training in TQM principles
- SPC, GFSI, HACCP, Preventable Controls, FSMA and USDA/FDA regulations would be beneficial.
- The ability to speak multiple languages is preferred.
Professional Skills
- Ability to prioritize resources, review deliverables, performance metrics and focus on executing results while holding self and others accountable.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Displays problem solving, organizational and analytical skills which includes solution analysis and mobilization of resources.
- Ability to use lab equipment, food preparation equipment, personal computer and office communications equipment.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to use hands and fingers, handle, or feel objects, tools, or controls.
- At times, the employee is required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
- The employee must occasionally lift to 60 lbs. and/or move up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Plant audits and inspections may require lifting of products up to 60 pounds and working in a production environment around moving machinery, and visual inspection.
- Corrected vision required for sensory analysis to identify color, clarity.
- Warehouse and plant audit also require close-up and distance visual capabilities to judge GMPs, as well as peripheral vision and depth perception mandatory for safety.
WORK ENVIRONMENT:
- Travel may be required up to five (5) days per week.
- Travel after normal work hours and/or weekend days may be required.
- While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold/heat, and risk of radiation from X-ray equipment.
- Plant audits/inspections expose the employee to both moderate and loud noise levels.