We are hiring high-energy people leaders to manage all aspects of a restaurant as the manager. We are a 24-hour full-service restaurant chain. You will need to deliver quality in a fast-paced, fun atmosphere and direct staff in providing excellent customer service.

To be successful in this role, you’ll need leadership skills and a can-do attitude. We want you to be comfortable interacting with customers and associates and, at the same time, manage production on the grill while adhering to Food Safety regulations. Ultimately, you will ensure your restaurant runs smoothly and customers have pleasant dining experiences.

Benefits:

Three 10-day vacations per year
The opportunity to invest in Waffle House stock (only WH employees can do so)
Stock options are granted annually and at each promotion - $16,000 stock option in your first 6 months!
Medical, Dental, Vision, and Life insurance, Employee Assistance Program, Paid Maternity Leave
3-month Management Training Program with capstone training course Waffle House University (WHU)
Work a “6 days on and 2 days off guaranteed” schedule (unmatched in the industry)
Advancement – steady growth = promotion opportunities

Responsibilities:

Leading from the front with regard to Production and Service (daily operations) of the restaurant.
Management of Sales and Profit projections (P&L).
Food Cost Controls.
People Management including labor budgets, scheduling, etc.

Work Environment:

Unit Managers manage a staff of approximately 30 hourly employees in a quick-service, 24-hour restaurant with an open kitchen area.
The setting is typically noisy and busy, and the position requires a great deal of standing.
Unit Managers work a 6 days on and 2 days off rotation. On a typical day, the Unit Manager arrives at the restaurant at 6:30 am, is actively involved in making and serving food for several hours, and handles daily and weekly management, administrative, and related tasks.
Unit Managers are in primary charge of and are accountable for the economic success of their assigned restaurant. Due to the nature of the business, Unit Managers are required to work all major holidays and most weekends.
A Unit Manager reports typically directly to a District Manager.

Managing Hourly Associates:

Identify and recruit.
Interview potential hourly associates.
Make or recommend hiring decisions and conduct or oversee initial training.
Supervise and direct the work of all hourly associates when present in the restaurant or when communicating with associates from outside the workplace.
Provide general and ongoing direction, supervision, and developmental coaching.
Issue oral and written reprimands for inappropriate behavior. Make or recommend termination decisions when appropriate.
Analyze and forecast staffing needs; create, manage, and post associate work schedules. Manage payroll, establish wage rates, and calculate bonuses per company policies.
Maintain certain personnel records.
Assist in the training and enforcement of company policies (including those related to payment of wages to hourly associates and those designed to prevent sexual harassment, discrimination, and retaliation for reporting policy violations).
Review the appearance of associates to ensure they are meeting uniform and general appearance standards.
Train and monitor associates regarding proper food safety and restaurant security procedures.

Providing Service to the Customer:

Coordinate production and service activities of a team of associates to ensure efficient,
customer-focused service. Actively participate in production and service and maintain cleanliness of food preparation area. This includes taking orders, cooking, expediting, and washing dishes, cleaning tables, and other service and production duties.
Inspect the inside and outside of the restaurant for maintenance and cleaning needs and follow up to ensure maintenance and cleaning issues are resolved.
Conduct inventory and ensure an adequate amount of food and supplies are on hand.

Apply Now

Restaurant Manager

Waffle House