Employees deal with hysteric customers

Jan 02, 2022
368 views
0 comments
Share
Background Checks

From working through the pandemic to picking up the staffing shortage slack, it's safe to say that retail employees have seen it all. As the pandemic rolls into its third year, we now have to deal with customers "devolving into children".

Anna Luna who works at a local retail store recently had an encounter with a customer that she describes as being a part of the American Consumer rage of 2021. It all started when the customer walked into the already frayed store, thanks to the Omicron threat, looking for a certain type of blue cheese, Cambozola. When he couldn't find it in the store by himself, he asked an employee (Luna) for help. When the employee failed to locate the cheese as well, he demanded that's he go into the back and hunt it down, even look it up in the store computer. Nothing availed any luck, at this point the customer completely lost it and started throwing a temper tantrum because of cheese. Ann Luna says that she doesn't think his outburst was about cheese at all, cheese just happened to be the tipping point of a lot of pent-up anger. This is not the first time such an incident has occurred. Luna describes the general atmosphere of the store as "angry, confused and fearful." We have all been in the shoes of that customer recently, the pandemic exhaustion is wearing our patience thin. Unfortunately, off late, store employees and other such staff have been at the receiving end of this frustration. Every time you walk into a pharmacy scared that you might be exhibiting omicron symptoms only to be informed that they are out of thermometers or antigen tests, the pharmacy staff tends to become an embodiment of all the frustration and bad news. The same is the situation with restaurant staff who have to deal with customers annoyed by the rules surrounding vaccine cards and ID. We shouldn't even be talking about the plight of the credit card company operators who have to tell you that you have answered your security questions wrong.

Most employees are of the opinion that customers behave like they haven't had to live through the same pandemic as well.

Source: New York Times

368 views
0 comments

Tags In

Jalandhar Amazon Survey Job Loss In India

Previous days news

Dec 30 Dec 27 Dec 26 Dec 22 Dec 20

Best tech jobs in the United States : BLS data

Sep 06, 2022
858 views
0 comments
Background Checks

For several reasons, the IT sector is appealing to job seekers. ...Read more

Salaries for Californian fast food employees might rise to $22 per hour

Sep 06, 2022
716 views
0 comments
Background Checks

Despite the opposition of restaurant owners who worried it would raise customers' bills, California Governor Gavin Newsom on Monday signed a nation-leading law providing more than 500,000 fast food employees additional authority and rights. ...Read more

Workers leave as job dissatisfaction grows

Aug 17, 2022
903 views
0 comments
Background Checks

Demands for improved pay and workplace environments are coming from workers in California to New York. ...Read more

Microsoft offers graduates from African nations job prospects in the US & Canada

Aug 17, 2022
696 views
0 comments
Background Checks

New graduates from institutions in Nigeria and other African nations have been made aware of job prospects by Microsoft. ...Read more

Casper is hiring professional sleepers

Aug 10, 2022
978 views
0 comments
Background Checks

A mattress company is searching for a role where napping while working is not only acceptable but also required. 'Casper Sleepers' are being hired by Casper, a New York-based business established in 2014. ...Read more

Employees deal with hysteric customers

Employees deal with hysteric customers

Tags In

Others news

Category

Tags

Articles