Short-staffed restaurants take a toll on workers and customers

Jul 18, 2022
429 views
0 comments
Share
HR Careers

Jeff Rothenberg, a customer says he's been accustomed to the long 30-min waitlists at restaurants, even when tables are openly visible. This has been a common scenario across the food service industry since the covid 19 pandemic began in 2020. Rothenberg says, "Another restaurant we went to had open seats outside, but when we went to the host, they mentioned that the kitchen was short-staffed." He adds that he had to wait another 45 minutes after he was seated to get his food to his table.

The lockdowns in the spring of 2020 led to layoffs and furloughs for many cooks and waitstaff, prompting the federal government to back billions of dollars in forgivable loans for small businesses. The US workforce was left ravaged. As states later relaxed restrictions, the restaurant industry recovered, although the industry is still down 750,000 jobs.

However, customers are noticing the difference. In the first quarter of this year, customers had mentioned short staffing three times more often in their Yelp reviews than in the year-ago period. Nev Wright, a healthcare worker says, "I think the experience has been different since Covid. I see that the restaurant industry has changed a lot. It wasn’t always like this — now it takes time, with expenses and shortages of staff and everything." The American Customer Satisfaction Index found that the restaurant sector's score slipped to 76 out of 100, from 78.

Source: CNBC

429 views
0 comments

Tags In

Coimbatore

Previous days news

Jul 15 Jul 13 Jul 11 Jul 8 Jul 6

Best tech jobs in the United States : BLS data

Sep 06, 2022
785 views
0 comments
Background Checks

For several reasons, the IT sector is appealing to job seekers. ...Read more

Salaries for Californian fast food employees might rise to $22 per hour

Sep 06, 2022
668 views
0 comments
Background Checks

Despite the opposition of restaurant owners who worried it would raise customers' bills, California Governor Gavin Newsom on Monday signed a nation-leading law providing more than 500,000 fast food employees additional authority and rights. ...Read more

Workers leave as job dissatisfaction grows

Aug 17, 2022
840 views
0 comments
Background Checks

Demands for improved pay and workplace environments are coming from workers in California to New York. ...Read more

Microsoft offers graduates from African nations job prospects in the US & Canada

Aug 17, 2022
645 views
0 comments
Background Checks

New graduates from institutions in Nigeria and other African nations have been made aware of job prospects by Microsoft. ...Read more

Casper is hiring professional sleepers

Aug 10, 2022
900 views
0 comments
Background Checks

A mattress company is searching for a role where napping while working is not only acceptable but also required. 'Casper Sleepers' are being hired by Casper, a New York-based business established in 2014. ...Read more

Short-staffed restaurants take a toll on workers and customers

Short-staffed restaurants take a toll on workers and customers

Tags In

Others news

Category

Tags

Articles