Glitch in Amazon's worker payment system

Its common knowledge that since its inception Amazon's profits have soared through the roof. They have done so by streamlining their production and packaging to achieve remarkable speed catered to the needs of their customers. Having said that, there is an Amazon that is not visible to ts consumers, an Amazon consisting of millions of workers who might not be compensated in the best way possible. As its labor power grows, it's important to look at these aspects of Amazon.

Amazon is said to have fired and underpaid workers due to a glitch in their system or some other technical issues. It started when Tara Jones an Amazon worker and the mother of a newborn noticed that a significant chunk of money was missing from her pay stub. As months progressed the same issue started repeating itself. Jones's multiple complaints to the management did not get her any fruitful result, eventually frustrated and worried she decided to write an email to Jeff Bezos himself.  Joneses' issue paved the way to a massive investigation that revealed that she wasn't alone. Amazon had been short-changing multiple workers for over a year. Multiple internal sources confirmed that the companies systems were "prone to delay and error". Workers with medical exemptions were fired because the system marked them absent, their doctor's notes vanished within the system. Those who returned back to work lost income or weren't compensated due to backlogs in the system. James Watts was an employee who received disability payments from Amazon which stopped all of a sudden with no explanation, as a result of this he and his wife were lagging behind in food and medical bills, their car got repossessed and they eventually had to sell their wedding rings to make do. 

As these issues come to light, we cannot help but wonder how many current and former employees have been underpaid or fired due to system inefficiency. 

Source: Jodi Kanter (Twitter), The New York Times