Not all heroes wear capes
"Not all heroes wear capes" was what Uber's official Twitter account posted. The tweet was directed at one of their employees DeVante Williams.
On Tuesday, Williams (32) picked up a teenage passenger from Union Station, Washington, DC at 2 am and was meant to drop her off at Williamsburg, Virginia. What he didn't know was that the I-95 was backed up 50 miles due to Monday's severe winter storm leaving many motorists stranded for over 24 hours. About 20 miles into the trip, the part-time Uber driver realized that the ETA of 2 hrs was not going to be possible. Alternative routes were blocked by fallen trees and power lines therefore police directed them back onto the interstate.
As the time increased Williams kept checking on his passenger. Although the girl confirmed that she was fine, she was talking on the phone with her parents and friends and he could make out that she was tired, hungry, and exhausted. Throughout the entire journey, he kept offering her refreshments that he kept in his car. As time passed, he didn't have a blanket and he was worried about his car running out of gas as he was keeping it running for the heat. Eventually, they managed to follow the trucker back to DC. Williams did not want to leave the girl alone at Union Station therefore he spoke with her parents about getting her a hotel room with his own money. Although reluctant at first, they agreed eventually as it was the best option. Willaims even offered to drive her back to Virginia free of cost. His main concern was keeping her safe. The passenger was eventually picked up by her family members, she texted him when she reached home safely and the family thanked him for going out of his way when he didn't need to. Uber took care of all the costs, Williams was paid $107 for the ride.
Even better, he got offered a job as a lead driver at Alto, an up-share rideshare company. They said that Williams was exactly the kind of leadership they were looking for to train their drivers in customer service and vehicle maintenance. He will help lead their DC presence.
Source: CNN
Category
Benefits Compliance
Retention
Sexual Orientation
Employee Handbooks
Discrimination
Career Development
Job Descriptions
Dependent Benefits
People Management
Termination
Organizational Structure
Records & Reports
Employee Surveys
Hiring
Succession Planning
Salary Surveys
Retaliation
Teamwork
Intellectual Property
Family & Medical Leave
Substance Abuse
Communicable Diseases
Opening
Raise
Recruiting
Age
Risk Management
Workers' Compensation
Campus Placement
Mentoring & Coaching
Privacy
Artificial Intelligence
HR Software
Workplace Security
Ethical Practice
Remote & Hybrid Work
Investigations
Workplace Stories
Learning & Development
Bonuses & Incentives
Open Enrollment
Workforce Planning
Parental Leave
Firing
Whistleblowing
Data Security
Leave Management
HR Careers
Consultation
Job Applications &
Tags
Article
You Think You Have Earned It? Here is How to Ask for a Promotion
Nearly 62% of employees in the managerial levels are satisfied with their jobs. Although they have ...
25+ Hiring Strategies To Help You Source Talented Candidates
Companies have resorted to digital hiring processes to ensure health, safety, and convenience to jo ...
Know the Work Habits of Highly Effective Employees
The employees are the most valuable assets of any organization. It’s their credibility, efficiency, ...
Return to Office: Tips to cope with Change
The past two years have been a roller coaster ride, we’ve all acclimatized ourselves with the work ...
Comments